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3465 Overland Ave., Los Angeles, CA, 90034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 4:00 p.m. |
I had taken my dogs here since they were puppies, and never had an issue. They weren't overly involved or invested vets like I had experienced other places, but they got the job done and were walking distance from my first apartment in LA. I attempted to get both my French bulldogs fixed and have their teeth cleaned, paid $500 for an initial visit for the vet, some blood work and exam to tell me they can do it. Now I know veterinary practices are being bombarded right now and regulations are constantly changing, so I was ... read more
Business response:
Cal, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon. Please call and ask to speak to Selida or Cristina.
This place had been the best experience up until late last year. This gem of a vet clinic was sold to a large company and they are just a money grab now. Most of the seasoned vets have either left or are leaving and it's just awful now. They push unnecessary treatments and Tests. Oh they're quick about coming to my car and getting my credit card.and then making you sit in the parking lot for over an hour waiting for your pet to come out. I'm not returning and I could tell you that soon enough that four-star rating is going t... read more
Business response:
Greg, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and if you would like to discuss this with the hospital manager, please call and ask for Cristina.
My first time here I waited outside for two hours for them to call my one black cat in to check her ears and then another hour to get her back, meanwhile I see people bringing their pets and getting them back within 30 minutes. I called several times from the parking lot to no avail. It didn't seem like they had it together at all. It was the most frustrating experience ever and super traumatizing for my cat. not to mention the problem with her ears was not even resolved. Then I called to make another appointment but couldn'... read more
I rescued a cat who had bad manage about 2-3 years ago . I was recommended by a Facebook group to give it to Joyce and Joyce said to take to her vet to overland . I know the cat was throwing up and had bad mange but I think he could have made it . Instead of the doctor treating his mange and putting him on a liquid diet or a soft food diet the doctor euthanized him!!! He euthanized Alex . If I would have known that's what this doctor (I believe doctor Schwartz) would have done, I would have never brought it here . I think I ... read more
Business response:
Hi David, we aim to provide the highest quality of care to all pets that enter our doors and are saddened that you felt otherwise. I was unable to find you in our database, please call the hospital and ask to speak to Cristina. 310-559-2424 Previous response 2/16/2021 Thank you for providing your feedback and letting us know about your experience, David . We set a high standard for ourselves. I am sorry for your loss. Please call us at (310) 559-2424 to discuss your experience further. Thank you, Overland Veterinar... read more
I've been coming here for years, at least 8 years. This evening I check Yelp for the business hours and it says the clinic closes at 7pm. I pull into the parking lot around 5:53pm and by the time I grab my wallet and get out of my car the clinic must have started closing because by the time I touched the door it was locked and I was ignored. It was only 5:58pm so I assume that the clinic closes at 6pm or 5:55pm which is lame because if the clinic now closes at 6pm - update the Yelp page. It can't be that difficult or time co... read more
Business response:
Comfy, we are truly sorry to hear you had a negative experience with us and appreciate you taking the time to chat in more detail. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure your next visit with us is a good one. Our team looks forward to seeing you and your family again soon.
I have been dreading leaving this review. In fact, I have tried to get in contact with Dr. Schwartz to discuss the matter with him directly, but after being told he would call me on Friday and hearing nothing from him all day, I feel this is the only way to get my frustration across properly. I started coming to Overland Vet back in September as I moved from NY to CA with my dog. The first couple of appointments to get a Bordetella booster and deal with an ear infection were fine. They were late, but even pre-Covid my ve... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Taylor. We set a high standard for ourselves and are truly sorry to hear that we did not meet your expectations. Please call us at (310) 559-2424 and we'd be happy to help you out. Thank you, Overland Veterinary Clinic
They're always late - it's not a COVID thing, it's their thing. The shortest wait time I've had is 20 minutes but it's normally 45 and, at times, an hour. Was there today waiting for 30 minutes and ended up leaving - they called 10 minutes after. Aside from consistently running late, Dr. Forsyth will GAUGE you while running the same guilt trip from patient to patient. If you love your pet - you'll give him your money. Most recently, I brought my dog in who had an abscess on her paw. There was a very clear opening to her... read more
We got a new puppy and the doctors seem very short and do not even explain what shots are being administered on any given day or give a suggestion on when the next vaccines should be given. We shouldn't have to ask "when should she come back for the next round of shots?" As the veterinarian should care about scheduling and getting puppies vaccinated. I understand covid is hard but at least you could take the time to explain more than "she is doing great" on the phone. I think they could be much less short with people in the ... read more
Update. 15 days after I posted this I got a laughable response from customer service that in no way addressed anything I wrote nor did I hear back from them. Read the most recent reviews! A lot of them are from long standing customers that say things have really gone downhill. I wouldn't trust the overall star rating. I took my 8 month kitten to Overland at the recommendation of a friend. For my first appointment I was told that even though my cat was an indoor cat, who had never gone outside, she should still be tested fo... read more
Business response:
Hi Rae, we are sorry to hear you were not satisfied with your pet's visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We do not want anyone to feel that way.
Overland Veterinary Clinic has a 4.1 star rating with 996 reviews.
Overland Veterinary Clinic is closed now. It will open tomorrow at 8:00 a.m.