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Palm Beach Zoo & Conservation Society
About this business
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I went here and I saw a girl in the bathroom and she fainted! I went to get help, but they said they had to see it.... And they didn't... I had to call the police! POLICE!? Yes... The police. Then when I went back into the bathroom, someone took off her shoes and poured water down her throat! You know how dangerous that is? She could've choked on the water! Then... Finally! The workers and police came in, they rushed her to the hospital thank God!
Business response:
Allegra, Thank you for bringing this to our attention. We consulted our rangers, guest services and other management members. We have very specific protocols in place for situations like this, including alerting EMS. It seems this event did not take place, as EMS did not come to the Zoo for the situation you have shared here. However, please call (561) 547-9453 to speak more about this situation. We would like to clarify what happened since we have no records of this event.
For $45 plus tax, there really aren't a lot of animals in my opinion. This is the first time in a while since I've gone and went because everyone talks about the improvements that have been made but I don't believe I will be going again. Disappointed with the lack of animals. If you like turtles though they have more than you can imagine.
Business response:
Kelly, We are sorry to hear that you are disappointed with your visit. We will be sure to pass your feedback on to our management teams. As a non-profit, we certainly appreciate your time to visit us. Purchases at the Zoo help us offer world-class animal care. They also help us in our conservation projects beyond the gates. Animal behaviors aren't always predictable, and with our improved habitats and ample space for animals, there are chances our animals won't be seen during every visit. We appreciate your visit and feedb... read more
I am a member of the Palm Beach Zoo, and I will continue to be a member of the Palm Beach zoo. They need help. However, don't expect to see many animals. In recent years they have gotten rid of the bird show, the bird aviary, the fennec fox, the kangaroos, and so many other animals that when I go through the zoo now I see many picnic areas where there used to be multiple cages for small birds and monkeys. It's really really sad and it makes me not want to go at all. I understand they're going to be opening a new Africa exh... read more
Business response:
Hey James, We’d like to thank you for taking the time to leave a thoughtful and honest review expressing your feelings about Palm Beach Zoo. It sounds like you are a long-time Zoo supporter, and we thank you for that! As we continue to grow as a conservation-focused organization, we believe a great zoo isn't measured by how many animals it houses, but by the quality of life we provide each one. Deconstructing old habitats and using that space to expand the footprint of new ones is how we accomplish that. Instead of two or t... read more
Absolutely appalling that this is Palm Beach Zoo. One of the wealthiest counties in the US has the worst zoo. Employees are rude and where are the animals?! Splash park????? Hard cement no cover! Disappointed and disgusted. Shame on you for charging $33. If I could only give negative stars!!!
Staff is rude and not welcoming to all the public. Need to be nice to everyone not just a select few.
Business response:
Hey Nick, We're sorry to hear that your experience did not meet our standards of how we treat guests. If you have any details you'd like to share with us, please email us info@palmbeachzoo.org.
Horrible not worth the $33 lots of leaves not clean up refuse a few anim als not engaged. Sad zoo for their animals
This is surprisingly sad. There is something very wrong here. The cost of admission is very high. $100 for 2 adults and 1 senior. Animals all appeared to be listless and sleeping, hiding or no where to be found. Everything is a bit run down and just looks minimally maintained. Snack bar again, way over priced. $50 for 2 orders of fries, one burger, and Mac and cheese. No drinks. For dropping $150 for 2 plus hours stretching the time, definitely better choices. Where is the money going?
Small cages & hood for kids but animals looked distressed. I would t go out of my way to go back.
Very expensive and not good food. Not that great of a zoo for the money spent. Not at all. Very disappointed.
Frequently asked questions about Palm Beach Zoo & Conservation Society
How is Palm Beach Zoo & Conservation Society rated?
Palm Beach Zoo & Conservation Society has a 4.4 star rating with 7,875 reviews.
When is Palm Beach Zoo & Conservation Society open?
Palm Beach Zoo & Conservation Society is open now. It will close at 5:00 p.m.