This profile has been claimed by the business owner or representative.
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Thanks for the help
Everyone made the process easy!
Too many phone calls and emails from different people. Homestead Tax Exemption was not included in final process so there seemed to be a breakdown on PennyMac’s end.
Brittney Hinson was very helpful setting up the refinance process. The website is clear and helpful. Documents requested are not difficult to find. Brittney asked her supervisor to match the numbers we got from another lender, which is why we stayed with Penny Mac. Only thing that we wish was easier was calling customer service to cancel our last payment of the old loan. I called several times and was on hold for an hour but no one answered.
I can’t believe how quick and easy it was to complete my home refinance. Great customer service!
Great job.
Everyone that worked on the loan was professional and pleasant to work with.
i do not know who Gianna Grettler is - we never spoke
The service was great.
PENNYMAC has a 4.5 star rating with 49,190 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.