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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,371 reviews
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MICHAEL P.'s profile image
MICHAEL P. 
4 years ago

The process was made very simple and right to the point 

Derek A.'s profile image
Derek A. 
4 years ago

Had some issues with communication. Being told one thing and then being told something different after. Was told we would need no money to close. Received a phone call two days later saying I needed 1200 bucks to close. It became a little frustrating 

Willie D.'s profile image
Willie D. 
4 years ago

I thought Julie and Christopher did a great job . However when l was waiting for my appraisal to come back l was told that they didn’t need anything else then in the 9th hour the underwriting asked for information that l had already gotten a clearance from Christopher on . I would have liked to have that discussion during the 10 days when I was waiting for my appraisal results. A side from that l was quite satisfied and would recommend a friend and or finance my primary residence through Penny Mac . Willie Dillon 

Julia H.'s profile image
Julia H. 
4 years ago

I worked with Noah not this Cindy. He was absolutely fantastic went the extra mile to keep me informed along the way. 

Prativa B.'s profile image
Prativa B. 
4 years ago

The overall lending process was very organized and smoothly executed. We love working with the Pennymac team. 

Daniel G.'s profile image
Daniel G. 
4 years ago

Do not like online and phone services 

Justin L.'s profile image
Justin L. 
4 years ago

Quick and professional interaction at all time. 

Tammy A.'s profile image
Tammy A. 
4 years ago

Some of the documents requested were not clear on what they were. It would be nice to have an explanation included. 

Michelle W.'s profile image
Michelle W. 
4 years ago

I love how my loan went to UW and straight to CTC. So happy! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,371 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.