PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,443 reviews
Select a rating
Somil A.'s profile image
Somil A. 
a year ago

great service by Faiza, she did regular follow up and always ready to ans question. she always make sure to ans 

Business response:

Hi Somil - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sarah S.'s profile image
Sarah S. 
a year ago

My loan officer Veronica was just outstanding, and went above and beyond helping with any of my worries or concerns 

Business response:

Hi Sarah - Your feedback is greatly appreciated. Thank you for the review. 

Jeffrey B.'s profile image
Jeffrey B. 
a year ago

Excellent service from all contacts during this process 

Business response:

Hi Jeffrey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer L.'s profile image
Jennifer L. 
a year ago

Thank you so much for making the process so easy and being flexible with my schedule! :) 

Business response:

Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jeffery L.'s profile image
Jeffery L. 
a year ago

This was truly the best home loan experience I’ve ever had! My team was extremely helpful and guided me through the whole process with ease! I would recommend Penny Mac to anyone who needs a mortgage! 

Business response:

Thank you for taking the time to share your experience with us, Jeffery. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Martin V.'s profile image
Martin V. 
a year ago

I just wanna take the time to thank everyone on the Penny Mac team who made this possible great efforts and efforts to help us get this done. Made everything an excellent experience especially want to thank Veronica. She’s always positive.😊💐💕🙏 

Business response:

Hi Martin - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sherri N.'s profile image
Sherri N. 
a year ago

Norma was so awesome. I felt like she was my Family. Thank you Norma ,for all you did for me. You were on top of everything and responded to me immediately. Thank you again! 

Business response:

Hi Sherri - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas C.'s profile image
Thomas C. 
a year ago

Sends pre approvel back and doesnt explain to us what the intrest rates are shows no paperwork wat they are then tex us we will have to talk another day how can u just send that and not explain worst service ever 

Business response:

We appreciate your review, Thomas. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Laura H.'s profile image
Laura H. 
a year ago

Grace did great. As a former Pnymac u/w I knew the level of service Pnymac has to offer and my experience far exceeded my -very high - expectaions. Grace deserves a pay increase. 

Business response:

Hi Laura - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,443 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.