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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
PennyMac worked with my issue and accommodated my needs
Business response:
Thank you for taking the time to share your experience with us, Agnes. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Zackary Knuden was amazing to work with and truly helpful, patient and respectful.
Business response:
Hi Theresa - Your feedback is greatly appreciated. Thank you for the review.
Everyone has been more than helpful they are wonderful. I am an Army widow and navigating everything alone now. Everyone was so knowledgable and kind, thank you all so much.
Business response:
Hi Sherry - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I feel like it took longer than it should but am pleased that it got done. I was all surprised at the cost to borrow the money up front
Business response:
Hi Shelly - Your feedback is greatly appreciated. Thank you for the review.
I just like the ease of how everything was do.And the communication
Business response:
Hi Sharon - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Thank you very much all of you,for your excellent service
Business response:
Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
First time home buyer and these people are horrible. They make mistakes and lie to you then blame you for problems they caused. They called me for all different numbers and would never answer when I’d call back. They lied to me on multiple things. Customer service is horrible and they are very rude and they’re all about themselves. Highly do not recommend.
Business response:
Hi Brady - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma and Ivan! Were super! I enjoyed talking and dealing with both of them ☺️
Business response:
Hi Jerome - Your feedback is greatly appreciated. Thank you for the review.
Already have passed your # to friends,family members
Business response:
Hi Mark - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 48,683 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.