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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The whole team was great. Norma Brambila and Meredith Lavallee they were on top of everything. My wife and I are pleased with how great service we were given. Thank you. Merry Christmas!
Business response:
Thank you for the positive review, Nelson! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great job on getting my loan approved fast.
Business response:
Hi Henry - Your feedback is greatly appreciated. Thank you for the review.
Great communication
Business response:
Hi Gerardo - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Each member of my team was professional and answered all my questions, and kept me informed through every step of the process. Excellent communication and customer service.
Business response:
Hi Romey - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
The whole loan process was as smooth as silk! We’re very pleased with everything.
Business response:
Thank you for taking the time to share your experience with us, Danny. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
The loan officer was great. He answered my questions, walked me through the docusign process. Destinies was great too. She told me how to deal with the many solicit callers for a mortgage loan and there were many calls. It worked. Thanks to all.
Business response:
Thank you for the positive review, Annette! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Working with both Lee and Grace from beginning to end was wonderful. They advocated for us throughout the process. We cannot thank them enough for their hard work and dedication.
Business response:
Hi Mark - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Thanks for the location accommodations required for closing.
Business response:
Thank you for taking the time to share your experience with us, Wayne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I think the whole staff were very helpful and professional especially Liem. Thank you!!
Business response:
Hi Angelito - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
PENNYMAC has a 4.4 star rating with 49,001 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.