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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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William M.'s profile image
William M. 
on Birdeye

7 months ago

Michael Piccari and Anna Eng were absolutely excellent to work with. Both were very responsive and answered any questions my wife and I had immediately. In addition, the Mortgage Success Team worked flawlessly with my realtors. 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Natalie R.'s profile image
Natalie R. 
on Birdeye

7 months ago

Anna incredibly helpful in the process of buying our second home. Any questions we had she always had an answer. She’s the best!  

Business response:

Hi Natalie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Manish M.'s profile image
Manish M. 
on Birdeye

7 months ago

Grace and Stephanie were great with all our questions and very helpful through the complete process. Thanks for helping with the loan process. 

Business response:

Hi Manish - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Fabiola Serrano E.'s profile image
Fabiola Serrano E. 
on Birdeye

7 months ago

The changes in the process and how understanding each member of the team was with my situation it was an overall great experience, I have nothing bad to say and how quick they were to change with each of my circumstances. Chefs kiss.  

Business response:

Hi Fabiola - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joseph G.'s profile image
Joseph G. 
on Birdeye

7 months ago

Friendly, patient and helpful staff. 

Business response:

Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Michele J.'s profile image
Michele J. 
on Birdeye

7 months ago

Good morning, I’m so grateful for everyone who helped me through out this journey. I was so happy that it didn’t take as long as it should’ve taken. Thank you  

Business response:

Hi Michele - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer L.'s profile image
Jennifer L. 
on Birdeye

7 months ago

Quick easy  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Timothy G.'s profile image
Timothy G. 
on Birdeye

7 months ago

Keep up the great work. 

Business response:

Thank you for taking the time to share your experience with us, Timothy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Juan R.'s profile image
Juan R. 
on Birdeye

7 months ago

James Vaughan and Latoyaka Merritt are awesome!! They both went the extra mile to help in everything they could to keep the process smooth and simple! Thanks a lot to both of you!!  

Business response:

Thank you for taking the time to share your experience with us, Juan. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.