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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,113 reviews
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Patricia C.'s profile image
Patricia C. 
11 months ago

Everybody was always on point whenever I had a question I got a call back or an email right away and I appreciate that. 

Business response:

Hi Patricia - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Justin P.'s profile image
Justin P. 
11 months ago

It was a very smooth process and am happy with the overall outcome 

Business response:

Thank you for the positive review, Justin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Willard K.'s profile image
Willard K. 
11 months ago

Na 

Business response:

Hi Willard - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael M.'s profile image
Michael M. 
11 months ago

Thank you so very much for your help, professionalism and willingness to go the extra mile! 

Business response:

Hi Michael - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Jennifer G.'s profile image
Jennifer G. 
11 months ago

Paulette was great. I was scheduled for surgery around the time my loan was ready to close. She understood my situation and gave me the time I needed to recover before scheduling our closing.  

Business response:

Thank you for the positive review, Jennifer! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William B.'s profile image
William B. 
11 months ago

The service I received was second to none! Very happy with my experience! 

Business response:

Hi William - Your feedback is greatly appreciated. Thank you for the review. 

Weston B.'s profile image
Weston B. 
11 months ago

I thought everyone was very supportive, professional, and knowledgeable. They all did a great job of setting expectations and kept our loan application moving along and meeting quoted timeframes. Great experience! 

Business response:

Thank you for the positive review, Weston! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David C.'s profile image
David C. 
11 months ago

None 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Alonso Revelles P.'s profile image
Alonso Revelles P. 
11 months ago

Excellent service. While I received another offer from Rocket Mortgage, Penny Mac bettered that offer and I that was very significant for us.  

Business response:

Hi Alonso - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,113 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.