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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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Tom T.'s profile image
Tom T. 
on Birdeye

7 months ago

Paulette was great. Always answered ever question within a timely manner ….regardless of the time of day my question was asked 

Business response:

Hi Tom - Your feedback is greatly appreciated. Thank you for the review. 

Manuel V.'s profile image
Manuel V. 
on Birdeye

7 months ago

I can’t think of any other because We are very satisfied with over all process. 

Business response:

Hi Manuel - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Carla K.'s profile image
Carla K. 
on Birdeye

7 months ago

My team was excellent. They were very thorough and informative. I could not have asked for more. 

Business response:

Hi Carla - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Loretta B.'s profile image
Loretta B. 
on Birdeye

7 months ago

Very professional group and kind. They are ver prepared. 

Business response:

Hi Loretta - Your feedback is greatly appreciated. Thank you for the review. 

Samuel H.'s profile image
Samuel H. 
on Birdeye

7 months ago

Great customer service  

Business response:

Hi Samuel - Your feedback is greatly appreciated. Thank you for the review. 

Gregory R.'s profile image
Gregory R. 
on Birdeye

7 months ago

All just positive! This was an excellent process with courteous, skilled & knowledgeable professionals! 

Business response:

Thank you for the positive review, Gregory! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Cepado A.'s profile image
Cepado A. 
on Birdeye

7 months ago

We would like to thank the PennyMac team in successfully getting us our equity loan, especially Ammie Mack who went out her way to let us know where the loan process is at and to see if she could do anything else for us. 

Business response:

Hi Cepado - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joel C.'s profile image
Joel C. 
on Birdeye

7 months ago

Everyone I talked to we're amazing and friendly.  

Business response:

Hi Joel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Derek S.'s profile image
Derek S. 
on Birdeye

7 months ago

The team was great. 

Business response:

Hi Derek - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.