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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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Thanh T.'s profile image
Thanh T. 
on Birdeye

7 months ago

Everyone who start and process our loan are great and nice. 

Business response:

Hi Thanh - Your feedback is greatly appreciated. Thank you for the review. 

Julee C.'s profile image
Julee C. 
on Birdeye

7 months ago

A seamless process and Brian did an excellent job in processing the information in a timely manner, explaining the process and getting us what we needed.  

Business response:

Thank you for taking the time to share your experience with us, Julee. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Dennis Z.'s profile image
Dennis Z. 
on Birdeye

7 months ago

Sandra was a pleasure to work with.  

Business response:

Hi Dennis - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Terence T.'s profile image
Terence T. 
on Birdeye

8 months ago

The professionalism, responsive customer service, and the support given throughout the process; makes me wish I would have used Penny Mac for every home I have purchased. Rest assured I will recommend the Penny Mac team to everyone.  

Business response:

Thank you for the positive review, Terence! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Wayne B.'s profile image
Wayne B. 
on Birdeye

8 months ago

Overall excellent experience  

Business response:

Hi Wayne - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Argenis G.'s profile image
Argenis G. 
on Birdeye

8 months ago

Joseph was very helpful and understanding throughout the whole process.  

Business response:

Hi Argenis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kenneth C.'s profile image
Kenneth C. 
on Birdeye

8 months ago

None 

Business response:

Hi Kenneth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Mark P.'s profile image
Mark P. 
on Birdeye

8 months ago

From the start of the application through closing the team at PENNYMAC has been awesome to work with. Bailey and Anna truly made this a very enjoyable experience. 

Business response:

Thank you for taking the time to share your experience with us, Mark. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

John P.'s profile image
John P. 
on Birdeye

8 months ago

Everyone was on board and ready for anything thank you all 

Business response:

Thank you for taking the time to share your experience with us, John. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.