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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,443 reviews
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Bryan M.'s profile image
Bryan M. 
a year ago

Great service all around 

Business response:

Thank you for the positive review, Bryan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Pariwat P.'s profile image
Pariwat P. 
a year ago

Both of my loan officer and mortgage success team are very nice and friendly. They are very responsive, on top of everything and took care of all my issues and concerns quickly. Could not ask for a better officer/team to work on a mortgage. Thanks! 

Business response:

Hi Pariwat - Your feedback is greatly appreciated. Thank you for the review. 

Tristan S.'s profile image
Tristan S. 
a year ago

Give Rosario Lopez a raise she was awesome and went above and beyond to help me with my loan I could not ask for a better person. 

Business response:

Hi Tristan - Your feedback is greatly appreciated. Thank you for the review. 

Michael S.'s profile image
Michael S. 
a year ago

Used PennyMac for my previous loan,and also for my current loan,both were great. 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lamar M.'s profile image
Lamar M. 
a year ago

Yester gave me great service I really appreciate her will helping me with my loan I was skeptical at first but she guided me thru and made me feel better about the situation 

Business response:

Thank you for taking the time to share your experience with us, Lamar. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Polly M.'s profile image
Polly M. 
a year ago

Yester was amazing! She was very professional and helpful! 

Business response:

Hi Polly - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James C.'s profile image
James C. 
a year ago

This is our second mortgage with Pennymac. We have received outstanding service since day one of our first loan. Special thanks to Faiza for making things so easy and for her all around kindness. 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Philip B.'s profile image
Philip B. 
a year ago

Everyone was fantastic! 

Business response:

Hi Philip - Your feedback is greatly appreciated. Thank you for the review. 

Breiah H.'s profile image
Breiah H. 
a year ago

Phoebe was always pleasant and informative. She made me feel at ease and well informed with every step of the process. 

Business response:

Hi Breiah - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,443 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.