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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,683 reviews
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Patrick G.'s profile image
Patrick G. 
a year ago

Peter and Ross were great to work with and helpful every step of the way  

Business response:

Thank you for the positive review, Patrick! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Richard G.'s profile image
Richard G. 
a year ago

Late changes were unfortunately left out of the closing- what trust to put the deed into.  

Business response:

Thank you for the positive review, Richard! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charles H.'s profile image
Charles H. 
a year ago

Norma was efficient and was able to answer any questions that I had 

Business response:

Hi Charles - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jeffrey A.'s profile image
Jeffrey A. 
a year ago

Everyone I dealt with was very helpful and did things in a timely manner. I recommend pennymac to the person who is buying my current residence and they are already in the process with pennymac. They have also had good results so far. Thanks. 

Business response:

Hi Jeffrey - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Patricia A.'s profile image
Patricia A. 
a year ago

Sandra B was always timely in communicating with us when ever we had questions and assisted us greatly in getting our loan processed. She made the whole experience pleasant.  

Business response:

Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Belle M.'s profile image
Belle M. 
a year ago

Faiza was awesome! 

Business response:

Hi Belle - Your feedback is greatly appreciated. Thank you for the review. 

Mark D.'s profile image
Mark D. 
a year ago

Thought everything was handled great, got any questions answered right away, and professional like. Was very pleased overall, it was done very timely, very happy, thank you 

Business response:

Hi Mark - Your feedback is greatly appreciated. Thank you for the review. 

Peter Hampton L.'s profile image
Peter Hampton L. 
a year ago

Stephanie my loan officer, and Faiza my loan closing coordinator, were both excellent  

Business response:

Hi Peter - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sheila H.'s profile image
Sheila H. 
a year ago

A very special thank you to Anna Eng. I could not have made it through the twists and turns of this process without her. 

Business response:

Thank you for the positive review, Sheila! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,683 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.