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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everything went very well. She followed up with us anytime we had questions or issues.
Business response:
Hi Bryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Im not always "easy" to work with ... The "team" was always able to bring me gently back to reality ... I appreciate their courtesy ... Joe Rively sends
Business response:
Hi Joseph - Your feedback is greatly appreciated. Thank you for the review.
Chaix Cole, along with the rest of the Penny Mac team were absolutely amazing towards myself and Roger. They made the process so easy and seamless. C. Cole was always available no matter how often I tried to contact her. Thanks C. Cole!
Business response:
Thank you for taking the time to share your experience with us, Yvonne. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Want to thank all of those who made our Home Equity Loan an easy task. Your professionalism and courtesy was outstanding!!
Business response:
Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thanks to everyone for their work to complete the closing in the short period available due to the holiday season. Well done.
Business response:
Thank you for the positive review, Harry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
None
Business response:
Thank you for the positive review, George! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Great Customer Service from start to finish especially during the holiday season where most people are focused on shopping.
Business response:
Hi Alinx - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Excellent customer service, kept me up to date, answered all my question Thank you Eric
Business response:
Hi Valerie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Every contact person were professional. Some went beyond help, they made calls on my behalf to get the information that I needed to turn in. I’m really grateful and happy. Thanks.
Business response:
Hi Valencia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,069 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.