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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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George B.'s profile image
George B. 
on Birdeye

8 months ago

The whole experience was excellent!! 

Business response:

Thank you for taking the time to share your experience with us, George. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Clark H.'s profile image
Clark H. 
on Birdeye

8 months ago

PENNYMAC and Veterans United have treated me very well, outstanding experience with both and I would recommend you both to anyone. Thank you sincerely.  

Business response:

Hi Clark - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Corinthia D.'s profile image
Corinthia D. 
on Birdeye

8 months ago

I found each team member to be very courteous, pleasant, patient, and expedient and professional in any responses to any questions or issues throughout my purchase experience 

Business response:

Thank you for taking the time to share your experience with us, Corinthia. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Janice G.'s profile image
Janice G. 
on Birdeye

8 months ago

Automated ability to use the website to view and upload needed documents Kept me informed every step of the process  

Business response:

Hi Janice - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ivan T.'s profile image
Ivan T. 
on Birdeye

8 months ago

just to said you guys did an excellent job!!!  

Business response:

Hi Ivan - Your feedback is greatly appreciated. Thank you for the review. 

Dereck W.'s profile image
Dereck W. 
on Birdeye

8 months ago

Excellent explanations help and service! 

Business response:

Thank you for the positive review, Dereck! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William H.'s profile image
William H. 
on Birdeye

8 months ago

Jamie did a wonderful job of keeping me updated throughout the entire loan process. He and Tommy Palacious are great examples of extreme professionals! 

Business response:

Hi William - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nora R.'s profile image
Nora R. 
on Birdeye

8 months ago

Kennedy was awesome, I had some issues with title but over a smooth process  

Business response:

Hi Nora - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Roy M.'s profile image
Roy M. 
on Birdeye

8 months ago

Brandon and his assistant and I’m so sorry I forget her name we’re both excellent and keeping me informed and follow up that was needed. Very pleasant experience. 

Business response:

Hi Roy - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.