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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
Lori K.'s profile image
Lori K. 
on Birdeye

6 months ago

Very helpful in answering all questions and concerns. Always felt I was in good hands. Patient and professional 

Business response:

Hi Lori - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amir S.'s profile image
Amir S. 
on Birdeye

6 months ago

Loan Processing Agent was great at her job! Thank you! 

Business response:

Thank you for the positive review, Amir! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ruth C.'s profile image
Ruth C. 
on Birdeye

6 months ago

She was absolutely great! 

Business response:

Thank you for the positive review, Ruth! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael S.'s profile image
Michael S. 
on Birdeye

6 months ago

I want to say thankyou to everyone for all their efforts. Happy New Year! 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Deanna C.'s profile image
Deanna C. 
on Birdeye

6 months ago

Peter and Alfred were wonderful to work with!  

Business response:

Thank you for the positive review, Deanna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David C.'s profile image
David C. 
on Birdeye

6 months ago

From the first call to closing everything was great. Communication was spot on, never left not knowing. Professional and knowledgeable. 

Business response:

Hi David - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Crystalina D.'s profile image
Crystalina D. 
on Birdeye

6 months ago

N/a 

Business response:

Hi Crystalina - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

George W.'s profile image
George W. 
on Birdeye

6 months ago

Destini Schroder is an amazing loan officer. Pay her well. Promote her. DO NOT let that talent slip out of your organization. 

Business response:

Hi George - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joshua K.'s profile image
Joshua K. 
on Birdeye

6 months ago

Tommy and Ana were great. Give them bonuses.  

Business response:

Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.