PENNYMAC's cover image

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,443 reviews
Select a rating
Aaron A.'s profile image
Aaron A. 
a year ago

The debt consolidation part is a bit confusing. It’s unclear why it’s a big deal that credit card debts be paid off, when to pay it off, when to stop using it , etc. also the credit report doesn’t account for cards in family name. 

Jeffery B.'s profile image
Jeffery B. 
a year ago

Grace did an amazing job, and worked very hard to make sure we finished our loan on time 

Business response:

Hi Jeffery - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angel Saldana B.'s profile image
Angel Saldana B. 
a year ago

Good service! 

Business response:

Hi Angel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Bruce Q.'s profile image
Bruce Q. 
a year ago

An absolutely excellent experience. Thank you Andrea Simpson and Grace Sparks! 

Business response:

Thank you for taking the time to share your experience with us, Bruce. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joseph F.'s profile image
Joseph F. 
a year ago

Edna very helpful getting me all answers I was asking she gave me an excellent experience 

Business response:

Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Vivian W.'s profile image
Vivian W. 
a year ago

The entire process was easy With such a great team of skilled people. 

Business response:

Hi Vivian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joan M.'s profile image
Joan M. 
a year ago

Yester kept in touch and ensured every question was explained with clarity. 

Business response:

Thank you for the positive review, Joan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Shawn Ross W.'s profile image
Shawn Ross W. 
a year ago

Grace was a ray of sunshine in a less than fun process. She was always a pleasure to speak with, and made it quick and painless to complete each step. Grace is an asset to your company and any mortgage funding team! 

Business response:

Hi Shawn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Zemyra T.'s profile image
Zemyra T. 
a year ago

I just want to give a huge shout-out to Ms. Christina #34229 @PennyMac who provided beyond the call of duty customer service. She actually listened to my concerns and answered all of my questions. Thanks again Ms. Christina. Zemyra Smith-Thompson 

Business response:

Hi Zemyra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,443 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open on Monday at 6:00 a.m.