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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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William K.'s profile image
William K. 
a year ago

During the entire process.. I received Excellent Excellent Customer Service!!! I am in my New Home because of the Team!!!! Thanks to ALL!!! 

Business response:

Thank you for taking the time to share your experience with us, William. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jennifer B.'s profile image
Jennifer B. 
a year ago

The team was supportive throughout the process. 

Business response:

Hi Jennifer - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shannon B.'s profile image
Shannon B. 
a year ago

Love that the refi was easy. 

Business response:

Hi Shannon - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

David R.'s profile image
David R. 
a year ago

None. Tks 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rachel K.'s profile image
Rachel K. 
a year ago

I called out of the blue to see if i could get a home equity/refinced loan and Chris Bledsoe was so helpful not only with the application but with any questions i had along the way 

Business response:

Hi Rachel - Your feedback is greatly appreciated. Thank you for the review. 

001t41675 E.'s profile image
001t41675 E. 
a year ago

Knowledgeable, courteous, great working together and would recommend others to PennyMac. 

Business response:

Thank you for the positive review, Alta! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Bruce C.'s profile image
Bruce C. 
a year ago

It would have been helpful if someone had told me that cash due at closing needed to be payable to Service Link. 

Business response:

Hi Bruce - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debra F.'s profile image
Debra F. 
a year ago

It’s been such a pleasure going through our home equity loan with Pennymac. They kept us updated throughout the process. 

Business response:

Thank you for taking the time to share your experience with us, Debra. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nathaniel B.'s profile image
Nathaniel B. 
a year ago

Great experience such an easy process. 

Business response:

Hi Nathaniel - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.