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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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Sean S.'s profile image
Sean S. 
on Birdeye

8 months ago

Glad we decided to go with PennyMac. 

Business response:

Hi Sean - Your feedback is greatly appreciated. Thank you for the review. 

Deborah H.'s profile image
Deborah H. 
on Birdeye

8 months ago

I appreciate everyone that helped me. Great job 

Business response:

Hi Deborah - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Trevor M.'s profile image
Trevor M. 
on Birdeye

8 months ago

Jamie and Bailey were responsive and helpful at every step of the way. Was glad to have them as part of my home purchasing process. 

Business response:

Hi Trevor - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Billy O.'s profile image
Billy O. 
on Birdeye

8 months ago

Everyone that I talked to and helped us were super great! Thank you very much. Margaret Offord 

Business response:

Hi Billy - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Harry W.'s profile image
Harry W. 
on Birdeye

8 months ago

Everyone was great in their helping me get through the entire process. Thank you so much. 

Business response:

Hi Harry - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

James T.'s profile image
James T. 
on Birdeye

8 months ago

Rosario was very very helpful and quick to respond to any questions or concerns!!! 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Craig E.'s profile image
Craig E. 
on Birdeye

8 months ago

Everyone from start was excellent and knowledgeable and patient  

Business response:

Hi Craig - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angelo V.'s profile image
Angelo V. 
on Birdeye

8 months ago

Although I'm very unhappy with the high interest rate, the team themselves were all very polite, professional, friendly and helpful.  

Business response:

Thank you for taking the time to share your experience with us, Angelo. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Joshua S.'s profile image
Joshua S. 
on Birdeye

8 months ago

Way to easy done in less than 30 days 

Business response:

Thank you for taking the time to share your experience with us, Joshua. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.