PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
David S.'s profile image
David S. 
on Birdeye

7 months ago

Right from the beginning pennymac guided me through every step and made my experience very nice 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Michelle F.'s profile image
Michelle F. 
on Birdeye

7 months ago

The Mac team was great! Any questions were answered promptly. They made a very stressful situation a lot more bearable.  

Business response:

Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ananya T.'s profile image
Ananya T. 
on Birdeye

7 months ago

Stephanie is just awesome! 

Business response:

Hi Ananya - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Cory G.'s profile image
Cory G. 
on Birdeye

7 months ago

NA 

Business response:

Hi Cory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kathryn S.'s profile image
Kathryn S. 
on Birdeye

7 months ago

Service was great! 

Business response:

Hi Kathryn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Amaro S.'s profile image
Amaro S. 
on Birdeye

7 months ago

Anna Eng is amazing. Her level of professionalism is amazing. She defined made the whole process easy to understand from beginning to end.  

Business response:

Thank you for taking the time to share your experience with us, Amaro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Clint M.'s profile image
Clint M. 
on Birdeye

7 months ago

George and Mary were rock stars in the process.  

Business response:

Hi Clint - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kris D.'s profile image
Kris D. 
on Birdeye

7 months ago

Had such a pleasant experience the 1st time we decided to do a second loan with PennyMac.  

Business response:

Thank you for taking the time to share your experience with us, Kris. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Douglas R.'s profile image
Douglas R. 
on Birdeye

7 months ago

We're completely satisfied. Would recommend this group to a friend. Thanks to all of you.  

Business response:

Hi Douglas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.