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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
Thomas C.'s profile image
Thomas C. 
on Birdeye

7 months ago

Excellent service.  

Business response:

Hi Thomas - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Judy J.'s profile image
Judy J. 
on Birdeye

7 months ago

Very smooth process and I was kept in the loop as to what was to happen next. 

Business response:

Thank you for the positive review, Judy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Debra B.'s profile image
Debra B. 
on Birdeye

7 months ago

No, overall i was please with everything, Great team Juatin, Eric and Sonia the representative who did the closing with us.  

Business response:

Thank you for the positive review, Debra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Gary L.'s profile image
Gary L. 
on Birdeye

7 months ago

Not pleased with having to wait on money once papers are signed. We signed on Wednesday, it is now Saturday and still no money and I assume I am being charged interest on the money although I do not have it. 

Business response:

We appreciate your review, Gary. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Ramesh S.'s profile image
Ramesh S. 
on Birdeye

7 months ago

Great  

Business response:

Hi Ramesh - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kara O.'s profile image
Kara O. 
on Birdeye

7 months ago

Yester is a fantastic communicator. I found her to be informative yet kind. Yester was very thorough and thoughtful. You are a very lucky company to have someone like Yester as an employee.  

Business response:

Hi Kara - Your feedback is greatly appreciated. Thank you for the review. 

Kirk A.'s profile image
Kirk A. 
on Birdeye

7 months ago

She was great and very helpful 

Business response:

Hi Kirk - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Dustin H.'s profile image
Dustin H. 
on Birdeye

7 months ago

The team was knowledgeable, was available and willing to help every step of the way. Process was made easy and user friendly. 

Business response:

Hi Dustin - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

William L.'s profile image
William L. 
on Birdeye

7 months ago

Everyone was friendly and knowledgeable in our process  

Business response:

Thank you for the positive review, William! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.