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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
James Vaughan and Matt Russ kept me informed of the progress of the loan application process. Both took the time to correct my mistake and I was approved. Thank you.
Business response:
Hi Judith - Your feedback is greatly appreciated. Thank you for the review.
I have loved PennyMac since day one. Excellent staff, excellent customer service, Knowledgeable individuals who reach for stars and takes their jobs very seriously to be able to explain to customers every avenue possible. I really appreciate enjoy!
Business response:
Thank you for the positive review, Christopher! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Very easy. I felt well cared for.
Business response:
Thank you for taking the time to share your experience with us, Dena. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Easy
Business response:
Hi Kathleen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
My whole process was easy fast efficient from my first phone call to the actual completion of my loan you have great people who have a GREAT EXPERIENCED PEOPLE!!! Thank you to all of them and have a MERRY CHRISTMAS AND HAPPY NEW YEAR!!!!
Business response:
Thank you for taking the time to share your experience with us, Joseph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Paul and Paulette were so helpful and wonderful to work with. I really appreciated how smoothly the process went. Thank you!
Business response:
Hi Scott - Your feedback is greatly appreciated. Thank you for the review.
Norma was wonderful, I really appreciate her efforts to get this to fund after the hiccups from title.
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
Grace and Stephanie were great to work with! They both seemed to genuinely care about helping me as an individual.
Business response:
Hi Candace - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Nancy was great
Business response:
Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,069 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.