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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Sends pre approvel back and doesnt explain to us what the intrest rates are shows no paperwork wat they are then tex us we will have to talk another day how can u just send that and not explain worst service ever
Business response:
We appreciate your review, Thomas. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Grace did great. As a former Pnymac u/w I knew the level of service Pnymac has to offer and my experience far exceeded my -very high - expectaions. Grace deserves a pay increase.
Business response:
Hi Laura - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Rosario, my mortgage success team member was very professional, always happy and very acknowledgable and she took so much stress off of my plate.
Business response:
Hi Amanda - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Rosario was very very informative and made it happen. She embodies the qualities of honor integrity loyalty and service. She made the entire process seamless.
Business response:
Thank you for the positive review, Joseph! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
All around great experience!
Business response:
Hi Maurice - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Faiza was excellent. Anytime we reach out to her she responded quickly.
Business response:
Thank you for taking the time to share your experience with us, Ali. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Easy to know the step you are on using the website. Convenient to be able to contact your loan processors via text.
Business response:
Hi Tracy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
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Business response:
Hi Charles - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
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Business response:
Hi Charles - Your feedback is greatly appreciated. Thank you for the review.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,742 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.