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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was confused as to the amount I would receive at closing
Business response:
Hi Julie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Aimee Mack was so valuable in assisting us reach a MUCH lower rate than what he had a year ago. The process was exceptionally quick to ensure we lock in our rate. In the event rates drop below 4%, I would like Aimee to assist us again.
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Tom and Tyra were the best on top of everything had no worries they deserve a raise always willing to answer questions with a pleasant attitude
Business response:
Thank you for the positive review, Doris! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
All was good and efficient.
Business response:
Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Norma Brambila and Malek Abasi were very helpful and keep me informed of the progress and answered my questions.
Business response:
Thank you for the positive review, Melissa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
While working through the process from section to section that there be a more streamlined approach. My experience was wonderful, but I was asked by differing groups for the same thing multiple times. Anna was super helpful. 5 stars
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
Very happy with PennyMac
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Norma was very helpful in explaining the loan process. Her attention to details were very clear and exceptionally thorough. I’m happy to have such a professional experience in customer service with her timely responses. Best regards.
Business response:
Hi Joshua - Your feedback is greatly appreciated. Thank you for the review.
Was great to work with.
Business response:
Hi Janet - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,684 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.