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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,588 reviews
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Isarah M.'s profile image
Isarah M. 
10 months ago

and once again, PENNYMAC help us again, These past two years ( like any others ) have been thru alot with maintain our mortgage. ( IF YOULIVED FLORIDA YOU SHOULD KNOW WHY ) .I cannot be any more happier with their services. THANK YOIU VERY MUCH? for your services, your help and all the above. PEENYMAC have proven that they do care for their peoples. Sunrise Fl.  

Business response:

Thank you for the positive review, Isarah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Joel S.'s profile image
Joel S. 
10 months ago

The hundreds of calls and people it was hard to keep track your communications. Not sure why we got so, so many calls immediately.  

Business response:

Hi Joel - Your feedback is greatly appreciated. Thank you for the review. 

Robert R.'s profile image
Robert R. 
10 months ago

Everything was so smooth from beginning to end. 

Business response:

Thank you for taking the time to share your experience with us, Robert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lincoln T.'s profile image
Lincoln T. 
10 months ago

I hit a low number on the last question by mistake thinking that 5 was the highest. We are very pleased with our dealings with Pennymac from start to finish. 

Business response:

Thank you for the positive review, Lincoln! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Diane L.'s profile image
Diane L. 
10 months ago

I received a lot of unsolicited emails about needing more information to process my loan. I couldn’t tell if they were from you or not. I just ignored them. Always make sure you mark PennyMac so people are for sure. 

Business response:

We appreciate your review, Diane. If you're interested in discussing this further, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Richard G.'s profile image
Richard G. 
10 months ago

Great experience  

Business response:

Hi Richard - Your feedback is greatly appreciated. Thank you for the review. 

Donald F.'s profile image
Donald F. 
10 months ago

Very pleased with everything. 

Business response:

Hi Donald - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kristina S.'s profile image
Kristina S. 
10 months ago

The Penny Mac team was there everytime I had a question they are a Amazing team . 

Business response:

Hi Kristina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lynne K.'s profile image
Lynne K. 
10 months ago

You make getting a home equity loan very easy and quick. 

Business response:

Hi Lynne - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,588 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.