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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,112 reviews
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Donna P.'s profile image
Donna P. 
a year ago

Taylor Crume was very helpful and nice 

Business response:

Thank you for the positive review, Donna! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Clarence W.'s profile image
Clarence W. 
a year ago

I’m very pleased and impressed with the service, availability, and quality of all aspects of my PennyMac refinancing experience. Thank you!  

Business response:

Hi Clarence - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Donald P.'s profile image
Donald P. 
a year ago

On the user interface it would be helpful to have a bit more detailed information on what is needed to provide to the underwriters/ loan team 

Business response:

Hi Donald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ashley J.'s profile image
Ashley J. 
a year ago

This was the best home purchasing experience I went through. I felt like the PennyMac team overall was very supportive and helped guide me to make the best decisions. Everyone was amazing and I would recommend them to any of my friends and family. 

Business response:

Thank you for the positive review, Ashley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Brian R.'s profile image
Brian R. 
a year ago

Overall easy process and a great team to work with. 

Business response:

Hi Brian - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Christopher S.'s profile image
Christopher S. 
a year ago

Great team  

Business response:

Hi Christopher - Your feedback is greatly appreciated. Thank you for the review. 

Paul M.'s profile image
Paul M. 
a year ago

Mr. Jamie Wright was always available and very pleasant. He kept us calm when we thought things were going bad. This is our second mortage with Penny Mac, the first one was very good and brought us back. This team did not disapoint. Thank you all.  

Business response:

Hi Paul - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kathryn H.'s profile image
Kathryn H. 
a year ago

I work in mortgage, this was a great experience.  

Business response:

Hi Kathryn - Your feedback is greatly appreciated. Thank you for the review. 

Cordie B.'s profile image
Cordie B. 
a year ago

I'll never work with any other company for a morgage.  

Business response:

Hi Cordie - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,112 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.