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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Thank you for your help and the quick pace of the process.
Business response:
Thank you for taking the time to share your experience with us, Jeffrey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Ammie was amazing!! She was helpful, took her time and made sure we knew what to expect. Her open communication with us was wonderful.
Business response:
Thank you for taking the time to share your experience with us, Melinda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
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Business response:
Thank you for taking the time to share your experience with us, Karen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Maria and LaTasha were absolutely wonderful. They helped make a very difficult situation easier. Thank you ladies. 💜
Business response:
Hi Sandra - Your feedback is greatly appreciated. Thank you for the review.
Keep up the good work.
Business response:
Hi Vincent - Your feedback is greatly appreciated. Thank you for the review.
Good customer service
Business response:
Hi Tommy - Your feedback is greatly appreciated. Thank you for the review.
When my credit report was pulled I received over 400 phone calls from other lenders.I had to go on the nation wide do not call list.I wonder if there is something that could be done to stop the spam calls in the future to your other custerm i know fo
Business response:
Hi Brent - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I didn’t expect a $15. Wire fee after paying a very large closing fee.
Business response:
Hi Linda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply*
Latrice and Brian were a pleasure to work with. By far, this has been our best financing experience! Thank you for making it so stress-free.
Business response:
Hi Leo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,940 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.