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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Shawn Ross W.'s profile image
Shawn Ross W. 
a year ago

Grace was a ray of sunshine in a less than fun process. She was always a pleasure to speak with, and made it quick and painless to complete each step. Grace is an asset to your company and any mortgage funding team! 

Business response:

Hi Shawn - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Zemyra T.'s profile image
Zemyra T. 
a year ago

I just want to give a huge shout-out to Ms. Christina #34229 @PennyMac who provided beyond the call of duty customer service. She actually listened to my concerns and answered all of my questions. Thanks again Ms. Christina. Zemyra Smith-Thompson 

Business response:

Hi Zemyra - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Francis G.'s profile image
Francis G. 
a year ago

Very satisfied 

Business response:

Hi Francis - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Alejandro S.'s profile image
Alejandro S. 
a year ago

My husband and I are repeat customers. Liem Nguyen has actually worked with us on a previous transaction-so glad he was able to help us again. The entire team, especially Sevak Abkarian, and process was very professional and transparent. Thank you. 

Business response:

Thank you for taking the time to share your experience with us, Alejandro. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Sean T.'s profile image
Sean T. 
a year ago

An excellent customer service experience. A very positively engaging team. The process went very smoothly. 

Business response:

Hi Sean - Your feedback is greatly appreciated. Thank you for the review. 

Elizabeth S.'s profile image
Elizabeth S. 
a year ago

I appreciate that everyone responded quickly. There was a lot to do in a short amount of time and it was completed with no stalling out. 

Business response:

Hi Elizabeth - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Melody B.'s profile image
Melody B. 
a year ago

If I had any questions or needed further explanation, they answered quickly. Great to work with. 

Business response:

Hi Melody - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Lee I.'s profile image
Lee I. 
a year ago

Great communication!!! 

Business response:

Hi Lee - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Reynaldo C.'s profile image
Reynaldo C. 
a year ago

Ashlee,Brianna,Michael and the entire team. Job well done. Thanks guys 

Business response:

Hi Reynaldo - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.