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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
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Mairim P.'s profile image
Mairim P. 
on Birdeye

7 months ago

This is our third time using penny Mac and the team is always a great experience thank you 

Business response:

Hi Mairim - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Deanna M.'s profile image
Deanna M. 
on Birdeye

7 months ago

Just wish the rate was lower  

Business response:

Hi Deanna - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Barbara S.'s profile image
Barbara S. 
on Birdeye

7 months ago

I am very pleased with the service that I received,the loan processor was so helpful,when I started to stressed she assured me that everything was in order and that we were on schedule,I could not have ask for a better person to assist me,I was very  

Business response:

Thank you for taking the time to share your experience with us, Barbara. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nikki C.'s profile image
Nikki C. 
on Birdeye

7 months ago

Thank you for a great professional experience from start to finish!  

Business response:

Thank you for taking the time to share your experience with us, Nikki. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Barbara S.'s profile image
Barbara S. 
on Birdeye

7 months ago

I was very pleased with the guidance and information provided me from my loan officer,when I started to stress she assured me that everything was in order and in schedule,she was both professional and caring about my concerns,I was very satisfied. 

Business response:

Hi Barbara - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Marcus P.'s profile image
Marcus P. 
on Birdeye

7 months ago

Great team and overall experience. Christina Kelly was amazing and worked very hard for me and my wife!  

Business response:

Hi Marcus - Your feedback is greatly appreciated. Thank you for the review. 

Patricia D.'s profile image
Patricia D. 
on Birdeye

7 months ago

This experience has been quick and very responsive from the whole team. Very nice people. 

Business response:

Hi Patricia - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Wanda H.'s profile image
Wanda H. 
on Birdeye

8 months ago

I appreciate all of the follow up and notifications during the process.  

Business response:

Thank you for taking the time to share your experience with us, Wanda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Lucas M.'s profile image
Lucas M. 
on Birdeye

8 months ago

Sandra and Jennifer were fantastic! They answered all of the questions that came up during the process very quickly! Not only professional but very friendly to work with!! Cant thank them enough!  

Business response:

Hi Lucas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.