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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
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Jan G.'s profile image
Jan G. 
on Birdeye

7 months ago

the process was very easy, transparent and timely. 

Business response:

Hi Jan - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Barbara W.'s profile image
Barbara W. 
on Birdeye

7 months ago

My loan team was fantastic!!  

Business response:

Hi Barbara - Your feedback is greatly appreciated. Thank you for the review. 

David G.'s profile image
David G. 
on Birdeye

7 months ago

It was a great job from start to finish. 

Business response:

Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael G.'s profile image
Michael G. 
on Birdeye

7 months ago

Thanks! 

Business response:

Hi Michael - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Anner M.'s profile image
Anner M. 
on Birdeye

7 months ago

They took me step by step on what to do and when it would be processed. Great job 

Business response:

Hi Anner - Your feedback is greatly appreciated. Thank you for the review. 

Stacey V.'s profile image
Stacey V. 
on Birdeye

7 months ago

Excellent communication throughout the process. Calls, emails, and text were spot on, not redundant. Options and instructions on document uploads are fantastic. 

Business response:

Hi Stacey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jared D.'s profile image
Jared D. 
on Birdeye

7 months ago

Was extremely helpful in helping me navigate the world of home buying! 

Business response:

Hi Jared - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nathan M.'s profile image
Nathan M. 
on Birdeye

7 months ago

Loan officer was nice and friendly and got back to me quickly when I had a question  

Business response:

Hi Nathan - Your feedback is greatly appreciated. Thank you for the review. 

Patricia G.'s profile image
Patricia G. 
on Birdeye

7 months ago

More convenient & less stressful to disburse checks electronically to customer’s credit card debtors.  

Business response:

Hi Patricia - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.