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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,940 reviews
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Cheryl H.'s profile image
Cheryl H. 
on Birdeye

9 months ago

James Bruce and Sandra are ultimate professionals. During our close compliments were given for Sandra’s efficiency and she was a pleasure to work with. 

Business response:

Hi Cheryl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paul L.'s profile image
Paul L. 
on Birdeye

9 months ago

Nice work! I appreciate you reaching out to me to save money on my Mortgage payment. I needed your expertise and you did an awesome job Thank you, R/Paul Lavalette 

Business response:

Thank you for taking the time to share your experience with us, Paul. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Carlos S.'s profile image
Carlos S. 
on Birdeye

9 months ago

Really friendly and patient service 

Business response:

Hi Carlos - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Juan G.'s profile image
Juan G. 
on Birdeye

9 months ago

Could have shopped around for better rates but PennyMac really made the process hassle free and that was worth it. 

Business response:

Hi Juan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
on Birdeye

9 months ago

The experience with penny Mac was a great experience for my father he actually was very very satisfied with the overall experience. Paulette and Mark were great in this process they explained everything in detailed for best understanding to my father 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Loren T.'s profile image
Loren T. 
on Birdeye

9 months ago

Every team member was informed pleasant and wonderful to work with on all levels of our loan. 

Business response:

Hi Loren - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kira T.'s profile image
Kira T. 
on Birdeye

9 months ago

I wish I could write a novel about the stellar customer experience I had with Sandra. She truly went above and beyond and her level of communication is what companies every where should strive for.  

Business response:

Hi Kira - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Angie Quinn C.'s profile image
Angie Quinn C. 
on Birdeye

9 months ago

Both my loan officers Michael Howarth and Sandra Benavidez are simply the BEST! They were both very personable and made purchasing a home go very smooth. I truly appreciate your patience and understanding. They will we recommended to other Veterans!❤ 

Business response:

Thank you for taking the time to share your experience with us, Angie. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Roman M.'s profile image
Roman M. 
on Birdeye

9 months ago

I was completely impressed with their professionalism and customer service. 

Business response:

Hi Roman - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,940 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.