PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,069 reviews
Select a rating
Thomas P.'s profile image
Thomas P. 
on Birdeye

8 months ago

The form to verify my SSN with the SSA could have been better explained, other than that everything went very smooth. 

Business response:

Hi Thomas - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Ronald T.'s profile image
Ronald T. 
on Birdeye

8 months ago

The notary that came to our home to close was very friendly and knowledgeable! 

Business response:

Hi Ronald - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David S.'s profile image
David S. 
on Birdeye

8 months ago

Everything was great! 

Business response:

Thank you for taking the time to share your experience with us, David. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Heston M.'s profile image
Heston M. 
on Birdeye

8 months ago

Everyone who helped us with our loan was great—Billy Manapat was exceptional and so helpful and Nancy was as well! Thank you!! 

Business response:

Hi Heston - Your feedback is greatly appreciated. Thank you for the review. 

Robert H.'s profile image
Robert H. 
on Birdeye

8 months ago

your fax number need to be updated so they work 

Business response:

Hi Robert - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Ralph F.'s profile image
Ralph F. 
on Birdeye

8 months ago

Thank you.  

Business response:

Thank you for taking the time to share your experience with us, Ralph. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Jerome S.'s profile image
Jerome S. 
on Birdeye

8 months ago

All of u are very good of what you do Thank you very much Blessings to you all. 

Business response:

Thank you for taking the time to share your experience with us, Jerome. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephen M.'s profile image
Stephen M. 
on Birdeye

8 months ago

Tyra was very helpful throughout the process. Extremely responsive and we even shared some laughs.  

Business response:

Hi Stephen - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Sharon P.'s profile image
Sharon P. 
on Birdeye

8 months ago

I truly enjoyed working with John Dorey and Anna Eng. They guided me through each step, were always immediately available and responsive. They are knowledgeable, professional and exhibited excellent customer service and guidance.  

Business response:

Hi Sharon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,069 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.