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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,690 reviews
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Cain Q.'s profile image
Cain Q. 
a year ago

Everyone was great! 

Business response:

Hi Cain - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David F.'s profile image
David F. 
a year ago

Merrill & Ammie were great helping me through paper work needed, checking in with me to keep moving forward. The whole team I worked with were outstanding. 

Business response:

Hi David - Your feedback is greatly appreciated. Thank you for the review. 

Michelle A.'s profile image
Michelle A. 
a year ago

None 

Business response:

Hi Michelle - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

David R.'s profile image
David R. 
a year ago

Every member of the staff we dealt with was professional, knowledgeable and solution oriented! You have the mortgage A-Team there! Guve them a raise👍👍👍‼️‼️ 

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sandra M.'s profile image
Sandra M. 
a year ago

We are very pleased with Penny Mac we have used them 3 times now with our mortgage. I’d like to say that this time was the best and easiest we had great communication ever week the whole process was smooth and easy to understand. Thank you  

Business response:

Hi Sandra - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Calvin G.'s profile image
Calvin G. 
a year ago

The customer service is great. 

Business response:

Thank you for the positive review, Calvin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rudy K.'s profile image
Rudy K. 
a year ago

Scott the loan officer & James the loan processor were both excellent!  

Business response:

Hi Rudy - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Robert L.'s profile image
Robert L. 
a year ago

On time and handled herself very professionally.  

Business response:

Hi Robert - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Clinton S.'s profile image
Clinton S. 
a year ago

Nancy was very helpful and very patient. I'm glad she was able to help me with my loan. 

Business response:

Thank you for the positive review, Clinton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,690 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.