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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
This is not my first loan with PennyMac and I will continue to come back should I need to in future.
Business response:
Thank you for taking the time to share your experience with us, Katherine. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
We were unsure with some of the terms and needed more clarification on what was needed to process our request. All in all it was a great learning experience.
Business response:
Thank you for the positive review, Clayton! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
I liked that I had direct access to a loan team and always got quick responses
Business response:
Thank you for the positive review, Carolyn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Liam and Trevor were both professional and knowledgeable. Kept me updated on the loan process.
Business response:
Hi Terri - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
The loan agent and the closing agent provided exceptional service! Thank you
Business response:
Thank you for the positive review, Victoria! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Jason P & Edna G and their teams, made this an exceptional experience. Thank you to all of them.
Business response:
Thank you for taking the time to share your experience with us, Glenda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Russ was outstanding overall, but especially in his responsiveness. He made the process seamless.
Business response:
Thank you for the positive review, Sidney! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Russ did a great job and was very helpful.
Business response:
Hi Curtis - Your feedback is greatly appreciated. Thank you for the review.
thank you to all the loan people who helped us, latoyaka merritt, nicholas schmidt great patience with me, called me back quick
Business response:
Hi Delisa - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,069 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.