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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The entire experience was fantastic! All questions and calls were answered and taken care of. I would definitely us pennymac for any on my home buying needs.
Business response:
Hi Devon - Your feedback is greatly appreciated. Thank you for the review.
All team members were friendly, knowledgeable, and professional. Great experience. Thanks again. Homer Waldron
Business response:
Hi Homer - Your feedback is greatly appreciated. Thank you for the review.
After working with Dustin Terrazas and Kennedy Crees, for only 30 days, The refinance was done in a timely fashion and communication was spot on. Both of them deserve a raise. Great job guys look forward to working with you again.
Business response:
Thank you for taking the time to share your experience with us, Robert. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Great customer services and excellent time management to carry out the process of my refinancing.
Business response:
Hi Maria - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
great team
Business response:
Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Everyone I dealt with were great, (Angel and Yester were the best! The title department seemed to be getting some of the past information about me from "The Dark Web" .The info they were digging up was years, decades old, outdated...frustrating!
Business response:
Hi Dennis - Your feedback is greatly appreciated. Thank you for the review.
Barry and Al were fantastic! Professional, knowledgeable and quick service!
Business response:
Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
The mortgage team mainly Latrice kept me informed and updated almost daily of any information they needed from me and the progress of my refinance. I was very pleased!!!
Business response:
Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The only “negative” feedback I have is regarding the notary. I’m not sure if it is common practice to not flag the signature pages; however, none of mine were flagged and she was quickly flipping through telling me which ones to sign/date. One of my
Business response:
Hi Nadallie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,590 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.