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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Joan Q.'s profile image
Joan Q. 
a year ago

I am so thankful for the service provided by the pennymac team for a great job with my loan servicing from beginning to end Great Job and to Mr Braheem Crews for his help, knowledge, and patience with getting my loan done Thank You God Bless You 

Business response:

Hi Joan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Sheriese C.'s profile image
Sheriese C. 
a year ago

Refinancing was easier than I anticipated 

Business response:

Hi Sheriese - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Hector G.'s profile image
Hector G. 
a year ago

Everything was done perfect and all my questions were answered promptly! 

Business response:

Thank you for taking the time to share your experience with us, Hector. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Dee T.'s profile image
Dee T. 
a year ago

Rosario and team were outstanding. Great communication through out the process. 

Business response:

Hi Dee - Your feedback is greatly appreciated. Thank you for the review. 

John H.'s profile image
John H. 
a year ago

James and Matt could not possibly provided better service! 6 stars! 

Business response:

Hi John - Your feedback is greatly appreciated. Thank you for the review. 

Elizabeth A.'s profile image
Elizabeth A. 
a year ago

The entire process was very easy with the help of the representatives. They were very knowledgeable and helpful. 

Business response:

Hi Elizabeth - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Rey C.'s profile image
Rey C. 
a year ago

The loan team was available any time I had a question or concern and their response was quick and knowledgeable 

Business response:

Thank you for taking the time to share your experience with us, Rey. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Stephan L.'s profile image
Stephan L. 
a year ago

Everyone involved was great! 

Business response:

Hi Stephan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ja'kiah W.'s profile image
Ja'kiah W. 
a year ago

Yester was awesome to work with. Very responsive and knowledgeable. She was also pleasant, which I appreciate. 

Business response:

Thank you for the positive review, Ja'kiah! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.