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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,742 reviews
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Zachary S.'s profile image
Zachary S. 
a year ago

Everyone was very friendly and helpful. This is the reason I kept this loan in the Pennymac family. 

Business response:

Thank you for the positive rating, Zachary! We hope you have a wonderful day. 

Robert H.'s profile image
Robert H. 
a year ago

Great experience, Loan officers were great to work with and knowledgeable.....excellent service throughout the process. 

Business response:

Hi Robert - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Doris H.'s profile image
Doris H. 
a year ago

Everything went well. 

Business response:

Thank you for taking the time to share your experience with us, Doris. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Linda C.'s profile image
Linda C. 
a year ago

I would like to thank Jamie Wright and Armond Arakelian for helping me achieve my goal. 

Business response:

Hi Linda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Lisa W.'s profile image
Lisa W. 
a year ago

None 

Business response:

Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Clinton B.'s profile image
Clinton B. 
a year ago

Timely and professional. Clear communication. Thank you. 

Business response:

Hi Clinton - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Glen S.'s profile image
Glen S. 
a year ago

You need to find a different mortgage closing company, Townsgate is horrible, messed up our closing and had to go through it 3 times for their mistakes. We haven't got our checks which were supposed to be here yesterday 12-30, and still haven't. 

Business response:

Hi Glen - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply* 

Robert T.'s profile image
Robert T. 
a year ago

Both Tony and Sandra were excellent. This was the smoothest and easiest closing I have ever had. The entire team and process was great 

Business response:

Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Margaret M.'s profile image
Margaret M. 
a year ago

Andrew started the process with me and he went over everything with me, explaining the process to me and answered all my questions that I had. Veronica was my second loan officer to help assist me with getting through the home equity loan process . 

Business response:

Hi Margaret - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,742 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.