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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone was very friendly and helpful. This is the reason I kept this loan in the Pennymac family.
Business response:
Thank you for the positive rating, Zachary! We hope you have a wonderful day.
Great experience, Loan officers were great to work with and knowledgeable.....excellent service throughout the process.
Business response:
Hi Robert - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Everything went well.
Business response:
Thank you for taking the time to share your experience with us, Doris. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
I would like to thank Jamie Wright and Armond Arakelian for helping me achieve my goal.
Business response:
Hi Linda - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
None
Business response:
Thank you for the positive review, Lisa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Timely and professional. Clear communication. Thank you.
Business response:
Hi Clinton - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
You need to find a different mortgage closing company, Townsgate is horrible, messed up our closing and had to go through it 3 times for their mistakes. We haven't got our checks which were supposed to be here yesterday 12-30, and still haven't.
Business response:
Hi Glen - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Both Tony and Sandra were excellent. This was the smoothest and easiest closing I have ever had. The entire team and process was great
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Andrew started the process with me and he went over everything with me, explaining the process to me and answered all my questions that I had. Veronica was my second loan officer to help assist me with getting through the home equity loan process .
Business response:
Hi Margaret - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,742 reviews.
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.