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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great communication. Love the PennyMac portal
Business response:
Hi Richard - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Mr. Peter Ashworth was an incredible individual who directed me through the loan process with ease. He was brilliant and he reassured me that everything is going as planned. I'm always grateful to Mr. Peter Ashworth, Mr. John Nesbitt and PennyMac.
Business response:
Hi Jeffrey - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I was confused as to the amount I would receive at closing
Business response:
Hi Julie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Aimee Mack was so valuable in assisting us reach a MUCH lower rate than what he had a year ago. The process was exceptionally quick to ensure we lock in our rate. In the event rates drop below 4%, I would like Aimee to assist us again.
Business response:
Hi Jason - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Tom and Tyra were the best on top of everything had no worries they deserve a raise always willing to answer questions with a pleasant attitude
Business response:
Thank you for the positive review, Doris! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
All was good and efficient.
Business response:
Thank you for taking the time to share your experience with us, Richard. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
Norma Brambila and Malek Abasi were very helpful and keep me informed of the progress and answered my questions.
Business response:
Thank you for the positive review, Melissa! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
While working through the process from section to section that there be a more streamlined approach. My experience was wonderful, but I was asked by differing groups for the same thing multiple times. Anna was super helpful. 5 stars
Business response:
Hi Christopher - Your feedback is greatly appreciated. Thank you for the review.
Very happy with PennyMac
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
PENNYMAC has a 4.4 star rating with 49,001 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.