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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,320 reviews
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Troy P.'s profile image
Troy P. 
4 years ago

Very quick and to the point. 

Hannah K.'s profile image
Hannah K. 
4 years ago

The process was straightforward and every time I spoke with customer service then they were polite and helpful. 

Donna W.'s profile image
Donna W. 
4 years ago

Brenda was very polite and explained all paperwork we had to sign..she answered our questions to the best of her ability.. 

JIM M.'s profile image
JIM M. 
4 years ago

Working with PennyMac was easy. The title company not so much 

Gary S.'s profile image
Gary S. 
4 years ago

Professional Customer Service Promptly handling of my questions or concerns. Kept me informed of the loan process 

Elizabeth C.'s profile image
Elizabeth C. 
4 years ago

Sandrea was amazing to work with!! She was very helpful and has a great personality. She was on top of everything which made the process run smoothly. I was really happy to work with her! 

Somnath D.'s profile image
Somnath D. 
4 years ago

Multiple documentation received during closing had different information from the original closing document sent by email. The address on the last package is wrong. 

Vonda T.'s profile image
Vonda T. 
4 years ago

Overall process was great! 

Karina M.'s profile image
Karina M. 
4 years ago

He followed up with us during the process which was very important and answered our questions. Overall he did a great job. Thank you Iam! 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,320 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.