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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,515 reviews
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Anne O.'s profile image
Anne O. 
on Birdeye

2 years ago

fine service, would most likely use again. 

JULIE J.'s profile image
JULIE J. 
on Birdeye

2 years ago

Lets see. My Interest rate is higher than advertised and I was told by another person who is hopping around that your company would match anything that was offered to her. I am at 3.75 and you are offering her 2.85 we work at the same job I have $20,000 more income than she does. Did you really even try.... Closing costs were tragic. 

Kevin D.'s profile image
Kevin D. 
on Birdeye

2 years ago

Always there and answered questions and contacted me quickly with any questions 

MARK T.'s profile image
MARK T. 
on Birdeye

2 years ago

My loan closed quicker than I thought it would and everyone was very helpful and explained everything in detail. Thank you. 

Sheridan Y.'s profile image
Sheridan Y. 
on Birdeye

2 years ago

I marked yes re closing although it hasn't happened yet. I have no reason to believe it will not close on time. Pennymac has treated me well for the 4 1/2 years I have been with you. Every member has been most professional and I greatly appreciate that. Look forward to a long and continued excellent relationship. 

Kenneth J.'s profile image
Kenneth J. 
on Birdeye

2 years ago

There was not a single hiccup in the process and he was very professional. 

Melissa M.'s profile image
Melissa M. 
on Birdeye

2 years ago

From the onset of the process, I was very pleased. My first contact was Yazan Abalouli (sp.?), who is a very pleasant, professional young man. I was very comfortable with Yazan as he came across as a very caring and compassionate individual. He was very patient and didn't seemed bothered by my lack of knowledge and/or numerous questions. Hence, Yazan is the main reason I decided to move forward with the process. Blake Wheeler was very nice and professional, as well. Blake was also patient. I couldn't locate the notes... read more

Robert W.'s profile image
Robert W. 
on Birdeye

2 years ago

Everything worked as related to me 

Dennis M.'s profile image
Dennis M. 
on Birdeye

2 years ago

If Paul would have listen to me I would not have been out of 78K which is lost in the system somewhere. He was not cooperative on many levels he just was looking for the easy out not serving the customer. I had much better experiences in the past with PennyMac but this was the worst. I am so disappointed in your company at this point and Paul made what should have been a tremendous experience a nightmare and I am still suffering 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,515 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.