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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The ease of the loan process is very efficient and the customer service displayed by Paulette and Lauren is above reproach!
Business response:
Hi Eric - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
I will always use pennymac if possible. I've had other services that I was not happy with.
Business response:
Thank you for the positive review, Steve! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Sandra was amazing. Very helpful. Chris was knowledgeable and efficient. I appreciated both their help through this process.
Business response:
Thank you for the positive review, Matthew! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
James Bruce and Sandra are outstanding professionals. I enjoyed working with them and would love to do so again!
Business response:
Hi Cheryl - Your feedback is greatly appreciated. Thank you for the review.
All communications with everyone involved was friendly courteous and professional. Great people For sure
Business response:
Hi Gregg - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Very professional experience and service.
Business response:
Hi Hassan - Your feedback is greatly appreciated. Thank you for the review.
Ammie was amazing!! She was helpful, took her time and made sure we knew what to expect. Her open communication with us was wonderful.
Business response:
Thank you for taking the time to share your experience with us, Melinda. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
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Business response:
Thank you for taking the time to share your experience with us, Karen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply*
When my credit report was pulled I received over 400 phone calls from other lenders.I had to go on the nation wide do not call list.I wonder if there is something that could be done to stop the spam calls in the future to your other custerm i know fo
Business response:
Hi Brent - At Pennymac, providing our customers with an exceptional experience is our top priority. We'd like to improve your experience with us and help you in any way we can. Please text us at (805) 716-6348. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,634 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.