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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,075 reviews
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Jack B.'s profile image
Jack B. 
on Birdeye

11 months ago

Perfect 

Business response:

Thank you for the positive review, Jack! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

NICHOLAS B.'s profile image
NICHOLAS B. 
on Birdeye

11 months ago

Great service. Very Friendly and Simple  

Business response:

Hi Nicholas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

James A.'s profile image
James A. 
on Birdeye

11 months ago

I cannot express in words how pleased I am with PennyMac, Russ Martin and team for the effort that was put into helping me obtain the mortgage loan. Everything was explained to me step-by-step. Without a doubt, Russ Martin, is the best! Thank you! 

Business response:

Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jackie T.'s profile image
Jackie T. 
on Birdeye

11 months ago

Faiza was very professional and attentive. I felt very comfortable throughout the process. Faiza was pleasant and it was amazing working with her! Thank you 

Business response:

Hi Jackie - Your feedback is greatly appreciated. Thank you for the review. 

Helene L.'s profile image
Helene L. 
on Birdeye

11 months ago

Pennymac are professional and very helpful from the beginning of my loan process to the end of the process. I recommend Pennymac to everyone I know because they don't sell your Loan to another company.  

Business response:

Thank you for the positive rating, Helene! We hope you have a wonderful day. 

Roger Q.'s profile image
Roger Q. 
on Birdeye

11 months ago

Pennymac has wonderful people working for them. They're very caring people.  

Business response:

Thank you for the support, Roger! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Timothy M.'s profile image
Timothy M. 
on Birdeye

11 months ago

The people I talked to on the phone and through email were great communicators and helped make this very easy for me. 

Business response:

Hi Timothy - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jaclyn H.'s profile image
Jaclyn H. 
on Birdeye

11 months ago

Faiza was great!!  

Business response:

Hi Jaclyn - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Araceli M.'s profile image
Araceli M. 
on Birdeye

a year ago

Liem Nguyen was very helpful through this process. A lot of back and forth and a few cancellation appointments for closing due to confusion. However, Liem always helped in a quick timely manner and was always very polite & professional. Thanks Liem 

Business response:

Hi Araceli - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,075 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.