This profile has been claimed by the business owner or representative.
PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Everyone and everything was great! Great options, Great Staff, and Great Timely Fashion! Thank You!
Business response:
Hi Elias - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Barry was phenomenal and very professional and understanding. He explained the process in Detail. His professionalism is outstanding.
Business response:
Hi Stacie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Kaitlyn Russell was my POC for the processing portion of this loan. I can't emphasize how much of an asset she was to have her processing the loan for me. I look forward to hopefully working with her again in the future for my next property.
Business response:
Thank you for the positive rating, Trent! We hope you have a wonderful day.
Throughout the loan process my Mac team displayed professionalism, they made the loan process very simple. Ty very much
Business response:
Hi Freddie - Your feedback is greatly appreciated. Thank you for the review.
The company following up with after the fact. Was awesome
Business response:
Hi Darrell - Your feedback is greatly appreciated. Thank you for the review.
everyone Was very poised and Professional and knowledgeable
Business response:
Hi John - Your feedback is greatly appreciated. Thank you for the review.
He always stayed in contact so that any issue I was able to handle that same day
Business response:
Thank you for the positive review, Jeffery! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
More personal contact advising us the progress.
Business response:
Thank you for the positive rating, David! We hope you have a wonderful day.
The team group is a fantastic concept I was always able to speak with someone with my concerns.
Business response:
Hi Wanda - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,075 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.