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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Starting with Adam, the entire process was seamless and without problems. Veronica was perfect and checked on me weekly to ensure everything was good. Finally, Peter got all the final paperwork situated and the signing schedule. Effortless process!
Business response:
Hi Bryan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
I don’t do well with inconsistent information. I was told verbally that I would owe $350 at closing, then would get $500 back at closing. The final closing information online said I’d owe $1000 at closing. I would suggest wait for final numbers.
Business response:
Hi Donna - Thank you for your feedback. We'd like to learn more about how we can improve your experience with us. If you're interested, please text us at (805) 716-6348. Thank you. Standard text messaging rates may apply*
Outstanding
Business response:
Hi Roger - Your feedback is greatly appreciated. Thank you for the review.
Faiza was very patient, and was well versed in everything that I had questions on.
Business response:
Hi Michael - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Joslyn was very helpful.
Business response:
Thank you for the positive review, David! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was very professional, patient and helpful. Thank you!!
Business response:
Hi James - Your feedback is greatly appreciated. Thank you for the review.
Nancy Olivas provided excellent support and guidance throughout. She was very attentive and answered all my texts immediately. Normally I dont rate any surveys with all perfect marks. I did this time because of Nancy’s outstanding customer service!
Business response:
Hi Gregory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Thank you for making this a easy and smooth experience.
Business response:
Thank you for the positive review, Patricia! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
The process was very quick.
Business response:
Hi Maryhelen - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,635 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.