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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,075 reviews
Select a rating
Jody H.'s profile image
Jody H. 
on Birdeye

a year ago

Everything was fine  

Business response:

Hi Jody - Your feedback is greatly appreciated. Thank you for the review. 

Michelle L.'s profile image
Michelle L. 
on Birdeye

a year ago

I have enjoyed working with PennyMac for the past several years and this experience was blissful. Paulette and Caleb did an exceptional job and the process was extremely smooth. 

Business response:

Thank you for the positive review, Michelle! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Thomas M.'s profile image
Thomas M. 
on Birdeye

a year ago

My PennyMac team was knowledgeable, courteous, and professional. Thank you, Tom 

Business response:

Thank you for the positive review, Thomas! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Anthony M.'s profile image
Anthony M. 
on Birdeye

a year ago

Our loan officer and his assistant were amazing, we had questions the questions were promptly answered. I would highly recommend pennymac to friends and family.  

Business response:

Thank you for the support, Anthony! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Shawn H.'s profile image
Shawn H. 
on Birdeye

a year ago

Service was excellent...MyMAC team was amazing!! Thank you for helping me get into my new home!! 

Business response:

Hi Shawn - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Audy D.'s profile image
Audy D. 
on Birdeye

a year ago

N/A 

Business response:

Hi Audy - Your feedback is greatly appreciated. Thank you for the review. 

Jackie T.'s profile image
Jackie T. 
on Birdeye

a year ago

I would like to thank and praise Stephanie and Faiza for all the hard work and diligence. These Ladies made me feel comfortable throughout the entire process. The communication and prompt follow up calls really eased any anxiety. I’m truly grateful! 

Business response:

Hi Jackie - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

MICHAEL A.'s profile image
MICHAEL A. 
on Birdeye

a year ago

Outstanding staff, who kept me informed and assisted us during the process especially Nancy Olivas. She was extremely helpful. Thank you 

Business response:

Thank you for the positive rating, Michael! We hope you have a wonderful day. 

Brian G.'s profile image
Brian G. 
on Birdeye

a year ago

Jamie was fantastic to work with-very personable, attentive, and extremely friendly. 

Business response:

Hi Brian - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,075 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.