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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,633 reviews
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Mario D.'s profile image
Mario D. 
a year ago

Thanks for making it a quick and easy process. 

Business response:

Hi Mario - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Deborah G.'s profile image
Deborah G. 
a year ago

Very professional. Friendly. 

Business response:

Thank you for taking the time to share your experience with us, Deborah. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Mary M.'s profile image
Mary M. 
a year ago

The team at Penny Mac did a wonderful job and on getting my application through to closing, i worked with Anna Eng, she would keep me updated on any changes or anything that was needed and answer all my questions. I would definitely refer my friends  

Business response:

Thank you for the positive review, Mary! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Charity P.'s profile image
Charity P. 
a year ago

I can't give enough praise to Christina Kelly for constantly walking me through everything. She is very detailed oriented and reassuring. Outstanding. Same for Jamie Wright. He always made time to connect with me. Amazing customer service. 

Business response:

Hi Charity - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frances H.'s profile image
Frances H. 
a year ago

Thanks!!!! 

Business response:

Thank you for the positive review, Frances! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Neil W.'s profile image
Neil W. 
a year ago

Braheem Cruise and Faiza Saleem were amazing to work with. Quick to respond and willing to answer all of our questions. We valued our experience and would not hesitate to use your company again. 

Business response:

Hi Neil - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Hayley Toups S.'s profile image
Hayley Toups S. 
a year ago

Every person at PennyMac who handled our loan was quick, pleasant, and great communicators. They helped my husband and me with any questions or concerns we had, making the loan qualification process easy and smooth. 

Business response:

Thank you for the positive review, Hayley! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Audra S.'s profile image
Audra S. 
a year ago

Tyra was great, the process was seamless 

Business response:

Hi Audra - Your feedback is greatly appreciated. Thank you for the review. 

Joel Sanchez V.'s profile image
Joel Sanchez V. 
a year ago

Team was great. There was constant communication and all question were answered in a timely manner.  

Business response:

Hi Joel - Your feedback is greatly appreciated. Thank you for the review. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,633 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.