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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,943 reviews
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Valerie B.'s profile image
Valerie B. 
on Birdeye

a year ago

Everything was great. Very responsive and super easy to work with. Made home buying a stress free experience. Would highly recommend.  

Business response:

Hi Valerie - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Terry L.'s profile image
Terry L. 
on Birdeye

a year ago

Liam and Nicole both were very friendly, knowledgeable and answered every question we had to our satisfaction. I would recommend both team members to anyone interested in getting a loan. Awesome job!!! Thank you!!! 

Business response:

Thank you for the positive review, Terry! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nathan M.'s profile image
Nathan M. 
on Birdeye

a year ago

She was very easy to talk to and she made it clear to us how to understand the Mac process and we appreciate that  

Business response:

Hi Nathan - Your feedback is greatly appreciated. Thank you for the review. 

Susan S.'s profile image
Susan S. 
on Birdeye

a year ago

Team was very responsive and professional. Made the entire process very smooth! 

Business response:

Thank you for the positive review, Susan! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kyle K.'s profile image
Kyle K. 
on Birdeye

a year ago

PENNYMAC truly made this experience amazing!  

Business response:

Hi Kyle - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sandra And David W.'s profile image
Sandra And David W. 
on Birdeye

a year ago

Sandra Benavidez was AMAZING! She deserves a promotion! She made me feel relaxed and kept me on target and got me to closing early. Bailey Greene was great as well! Awesome TEAM. PennyMac FOREVER because of them two!!! 

Business response:

Hi Sandra - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Betina D.'s profile image
Betina D. 
on Birdeye

a year ago

Nathan Camp was terrific to work with in the initial stages of our loan. When he turned us over to Grace Sparks, the high level of customer service continued. She was always professional, accessible, and communicative - all greatly appreciated. 

Business response:

Hi Betina - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Joshua M.'s profile image
Joshua M. 
on Birdeye

a year ago

A+ broker and processing team. 

Business response:

Thank you for the positive review, Joshua! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Stacy T.'s profile image
Stacy T. 
on Birdeye

a year ago

Absolutely won experience!! 

Business response:

Thank you for taking the time to share your experience with us, Stacy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,943 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.