PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,634 reviews
Select a rating
Linda C.'s profile image
Linda C. 
a year ago

I didn’t expect a $15. Wire fee after paying a very large closing fee. 

Business response:

Hi Linda - We'd like to learn more about your experience so we can improve our services. If you're interested, could you please text us at (805) 716-6348? We appreciate your time. Standard text messaging rates may apply* 

Leo T.'s profile image
Leo T. 
a year ago

Latrice and Brian were a pleasure to work with. By far, this has been our best financing experience! Thank you for making it so stress-free. 

Business response:

Hi Leo - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Cheryl H.'s profile image
Cheryl H. 
a year ago

James Bruce and Sandra are ultimate professionals. During our close compliments were given for Sandra’s efficiency and she was a pleasure to work with. 

Business response:

Hi Cheryl - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Paul L.'s profile image
Paul L. 
a year ago

Nice work! I appreciate you reaching out to me to save money on my Mortgage payment. I needed your expertise and you did an awesome job Thank you, R/Paul Lavalette 

Business response:

Thank you for taking the time to share your experience with us, Paul. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Carlos S.'s profile image
Carlos S. 
a year ago

Really friendly and patient service 

Business response:

Hi Carlos - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Juan G.'s profile image
Juan G. 
a year ago

Could have shopped around for better rates but PennyMac really made the process hassle free and that was worth it. 

Business response:

Hi Juan - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Michael H.'s profile image
Michael H. 
a year ago

The experience with penny Mac was a great experience for my father he actually was very very satisfied with the overall experience. Paulette and Mark were great in this process they explained everything in detailed for best understanding to my father 

Business response:

Thank you for taking the time to share your experience with us, Michael. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Loren T.'s profile image
Loren T. 
a year ago

Every team member was informed pleasant and wonderful to work with on all levels of our loan. 

Business response:

Hi Loren - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Kira T.'s profile image
Kira T. 
a year ago

I wish I could write a novel about the stellar customer experience I had with Sandra. She truly went above and beyond and her level of communication is what companies every where should strive for.  

Business response:

Hi Kira - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,634 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.