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PENNYMAC

4.4

About this business

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,001 reviews
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Helen M.'s profile image
Helen M. 
a year ago

All went smoothly 

Business response:

Thank you for taking the time to share your experience with us, Helen. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Nancy K.'s profile image
Nancy K. 
a year ago

The people who I worked with were fabulous and I thank them very much. 

Business response:

Thank you for taking the time to share your experience with us, Nancy. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Abel G.'s profile image
Abel G. 
a year ago

hi, I just want to point out something that I believe PennyMac should already know Anna is the most amazing person respectful, knowledgeable, helpful, honest, responsible person, across-the-board. What an amazing experience. I have to say. 

Business response:

Thank you for the positive review, Abel! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Holloway C.'s profile image
Holloway C. 
a year ago

Alex, Andy and their teams shared a level of customer service that exceeded my expectations. Thanks!!!! 

Business response:

Hi Holloway - Your feedback is greatly appreciated. Thank you for the review. 

Michael C.'s profile image
Michael C. 
a year ago

All the people I had the pleasure of speaking with were absolutely personable and professional. They were very helpful to me in the couple of issues I had. Their timeliness helped us to close on our VA Refi about 2 weeks early. 

Business response:

Hi Michael - Your feedback is greatly appreciated. Thank you for the review. 

Keith P.'s profile image
Keith P. 
a year ago

They did a great job keeping us updated on where our loan was at. Bethany & Anna are the kind of people I would like in my company. 

Business response:

Hi Keith - Your feedback is greatly appreciated. Thank you for the review. 

Helga A.'s profile image
Helga A. 
a year ago

Everybody from initial loan app to closing was extra speedy and pleasant. Thank you to a wonderful team 

Business response:

Hi Helga - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Eliza E.'s profile image
Eliza E. 
a year ago

Thanks Ana for being so helpful and patient with us!! 

Business response:

Hi Eliza - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Frederic S.'s profile image
Frederic S. 
a year ago

We are very pleased with the process 

Business response:

Hi Frederic - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,001 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.