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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Every team member went out of their way to help me through the process of this loan. Most, if not all knew my situation, and understood the urgency with it. I couldn’t thank every single person enough.
Business response:
Hi Patrick - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was good and the loan was handled very smoothly
Business response:
Thank you for the positive review, Ruben! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Everyone was so pleasant and assisted me with anything that I needed. The responses were very timely! The process was easy.
Business response:
Hi Tristin - Your feedback is greatly appreciated. Thank you for the review.
Both Christopher and Edna where so pleasant to work with
Business response:
Hi Gracie - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
always made sure to follow up frequently
Business response:
Thank you for the positive rating, Leighton! We hope you have a wonderful day.
My loan officer agent Yester was amazing I thought this process was going to be a pain and long process but the quickness in which everything was started to finish was amazing. I also appreciated Yester’s quick responses to any questions or messages.
Business response:
Thank you for the positive review, Francisco! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Paulette Wiley was especially help and courteous throughout the process, but she was certainly not alone. All of my calls were returned, questions never went unanswered, and I was treated with respect throughout the entire process.
Business response:
Thank you for the support, William! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future.
Everyone was great!
Business response:
Hi Catherine - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating.
Both, Yuri and Tanairy were professional and helpful during this entire process. I received immediate responses when I had question no matter what time of the day.
Business response:
Hi Keana - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 49,076 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.