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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,076 reviews
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MARK G.'s profile image
MARK G. 
on Birdeye

a year ago

If I could give Yester an 11 I would. Yesterday was outstanding and very quick to respond d during the entire process! 

Business response:

Hi Mark - Your feedback is greatly appreciated. Thank you for the review. 

Jonathan B K.'s profile image
Jonathan B K. 
on Birdeye

a year ago

Buying a home is an exciting moment, but it can be time consuming and confusing at times. Joselyn Nieves made this process extremely easy, built confidence in PennyMac and my experience, all while giving the absolute best most genuine experience. 

Business response:

Thank you for the support, Jonathan! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Dianne M.'s profile image
Dianne M. 
on Birdeye

a year ago

The entire team were very professional and knowledgeable of each step in the process of the loan.  

Business response:

Thank you for the support, Dianne! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

MELANIE D.'s profile image
MELANIE D. 
on Birdeye

a year ago

Great experience. Would recommend  

Business response:

Hi Melanie - Your feedback is greatly appreciated. Thank you for the review. 

David D.'s profile image
David D. 
on Birdeye

a year ago

Kennedy was outstanding to work with!  

Business response:

Hi David - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Anna E.'s profile image
Anna E. 
on Birdeye

a year ago

Sandra was very helpful, we had weekly calls to make sure we were all on the same page. She went above and beyond to make sure I understood and had everything I needed to get my house bought!  

Business response:

Thank you for taking the time to share your experience with us, Anna. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Charles P.'s profile image
Charles P. 
on Birdeye

a year ago

Thank you all for your care and help through this process. 

Business response:

Thank you for the positive rating, Charles! We hope you have a wonderful day. 

Victoria L.'s profile image
Victoria L. 
on Birdeye

a year ago

Anna and Layal were the best !! They helped me through the process and work everything around my schedule. Courteous and understanding throughout the entire process. Thank you !  

Business response:

Thank you for the positive rating, Victoria! We hope you have a wonderful day. 

Debbra H.'s profile image
Debbra H. 
on Birdeye

a year ago

The loan process was easy simple and fast.  

Business response:

Thank you for the positive review, Debbra! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,076 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.