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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,077 reviews
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Kari Prince A.'s profile image
Kari Prince A. 
on Birdeye

a year ago

Armond is always helpful and answers all my questions timely. Anna and Rosario were very helpful with the closing. 

Business response:

Hi Kari - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Damien D.'s profile image
Damien D. 
on Birdeye

a year ago

Thank you it was an easy and efficient process, and everyone was pleasant to work with and provided all the answers we needed. 

Business response:

Hi Damien - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Nartasha D.'s profile image
Nartasha D. 
on Birdeye

a year ago

Thank you for all you do. I appreciate everything.  

Business response:

Hi Nartasha - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Thomas V.'s profile image
Thomas V. 
on Birdeye

a year ago

Excellant! Russ Martin provided a service with understanding from the very begining to the end of the process 

Business response:

Hi Thomas - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

Shawn H.'s profile image
Shawn H. 
on Birdeye

a year ago

Nicole and Dakota we're excellent  

Business response:

Thank you for the positive review, Shawn! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Kristine F.'s profile image
Kristine F. 
on Birdeye

a year ago

Everyone was extremely helpful and kind. Anyone I spoke with was always patient and answered all my questions. Anytime I called or emailed with anything, a response was given efficiently and timely. 

Business response:

Hi Kristine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Shelley H.'s profile image
Shelley H. 
on Birdeye

a year ago

Always a great experience with my loan team  

Business response:

Thank you for the support, Shelley! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

Leighton B.'s profile image
Leighton B. 
on Birdeye

a year ago

Great overall experience with the service provided.  

Business response:

Hi Leighton - Your feedback is greatly appreciated. Thank you for the review. 

Cesar A.'s profile image
Cesar A. 
on Birdeye

a year ago

Such a great experience with my refinancing needs, loan team help me and guide through with smooth transition. KEEP UP THE GOOD WORK!  

Business response:

Thank you for the positive rating, Cesar! We hope you have a wonderful day. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,077 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.