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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,077 reviews
Select a rating
Antonio Q.'s profile image
Antonio Q. 
on Birdeye

a year ago

We just appreciate all the help though the entire process. 

Business response:

Thank you for the support, Antonio! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

JARED B.'s profile image
JARED B. 
on Birdeye

a year ago

Russ was awesome! Attentive, understanding, empathetic- he was very helpful! 

Business response:

Hi Jared - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Mark E.'s profile image
Mark E. 
on Birdeye

a year ago

Russ was great. Kept us informed through entire process. He’s a total and complete professional and I’m glad he was assigned to our loan. If we do another loan like this down the road, we will definitely request Russ to assist us. 

Business response:

Thank you for the support, Mark! We're happy to hear you had a positive experience with us. Please give us a call if you ever need assistance in the future. 

CHRISTIAN H.'s profile image
CHRISTIAN H. 
on Birdeye

a year ago

Na 

Business response:

Thank you for the positive rating, Christian! We hope you have a wonderful day. 

AARON W.'s profile image
AARON W. 
on Birdeye

a year ago

Very nice to do business with your company. 

Business response:

Hi Aaron - Your feedback is greatly appreciated. Thank you for the review. 

Max M.'s profile image
Max M. 
on Birdeye

a year ago

Everything went great 

Business response:

Hi Max - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

CATHERINE Z.'s profile image
CATHERINE Z. 
on Birdeye

a year ago

Process is more difficult if you are technologically challenged or you do not have access to scanners, printers, etc. Luckily I had someone who was patient and could walk me through different steps over the phone.  

Business response:

Hi Catherine - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Jacqueline W.'s profile image
Jacqueline W. 
on Birdeye

a year ago

The only feedback I have is the lady scheduled to help us close was 10 minutes late.  

Business response:

Thank you for the positive rating, Jacqueline! We hope you have a wonderful day. 

Leroy M.'s profile image
Leroy M. 
on Birdeye

a year ago

Love the MAC Team 

Business response:

Thank you for the positive review, Leroy! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,077 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.