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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,944 reviews
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Janusz J.'s profile image
Janusz J. 
on Birdeye

a year ago

Ms. Nieves and Mr. Doster were outstanding throughout the entire process. I couldn’t be more happy with their performance. This is why we keep coming back to PennyMac.  

Business response:

Hi Janusz - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Ellen M.'s profile image
Ellen M. 
on Birdeye

a year ago

Michael Deleo did an exceptional job keeping me posted on the status of my mortgage and exactly what paperwork was still needed from me. He was kind and patient and always returned my calls in a reasonable time frame. We did and would recommend Penny 

Business response:

Thank you for the positive review, Ellen! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Martha B.'s profile image
Martha B. 
on Birdeye

a year ago

I found Kaitlyn and Christina extremely helpful, knowledgeable and available for all my questions and concerns. I recommend and acknowledge them very highly. I have a previous mortgage with PennyMac and continue to appreciate and value my experience 

Business response:

Hi Martha - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Maria T.'s profile image
Maria T. 
on Birdeye

a year ago

The rep was very attentive and responsive to my inquieres.  

Business response:

Hi Maria - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Tanner P.'s profile image
Tanner P. 
on Birdeye

a year ago

Thank you for all of your help Michael Di Leo! 

Business response:

Hi Tanner - Your feedback is greatly appreciated. Thank you for the review. 

Gregory S.'s profile image
Gregory S. 
on Birdeye

a year ago

Great experience all together  

Business response:

Hi Gregory - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Kristine M.'s profile image
Kristine M. 
on Birdeye

a year ago

I worked with Jose Davis and Hilda. they were both wonderful. They made my transaction efficient & they were both very knowledgeable and easy to talk to.  

Business response:

Thank you for the positive review, Kristine! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Scott C.'s profile image
Scott C. 
on Birdeye

a year ago

Fast and easy process. Great tram to work with. Awesome experience.  

Business response:

Hi Scott - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Christopher B.'s profile image
Christopher B. 
on Birdeye

a year ago

Our entire PM team was awesome and very helpful! 

Business response:

Thank you for taking the time to share your experience with us, Christopher. We really appreciate it. Please text us at (805) 716-6348 if you ever have any questions or need assistance in the future. We're always happy to help. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,944 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.