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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Very professional. The only thing I had a hard time with is e-mails telling me I needed to do over and over when my loan officer kept assuring me that I had done everything.
Business response:
Hi Donald - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
I appreciate y’all. Customer service is absolutely excellent! Thank y’all!
Business response:
Hi Russell - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
Michael Di Leo is very professional,kind and responsive, always keeping us informed every step of the way. Stephanie McGrath was also very responsive and helpful. We had a wonderful experience! Thank you!
Business response:
Hi James - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day.
This entire loan process was very painless and the team kept us informed throughout all stages. I am very pleased with the level of service the team provides and will continue to bring my business to PennyMac!!!!!
Business response:
Hi Joseph - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
We have been through this process several previous times but NEVER have we received the friendliness, expertise, and knowledgeable help we received this time. Thank you to all team members!
Business response:
Hi Robert - We are happy to hear you had such a positive experience with us. Please text us at (805) 716-6348 if you ever have any questions.Thank you, we hope you have a great day. Standard text messaging rates may apply*
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Business response:
Hi Robin - Your feedback is greatly appreciated. Thank you for the review.
Everyone was pleasant and helpful to work with
Business response:
Hi Christopher - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply*
Josslyn did an amazing job of helping me and keeping me updated on my loan. She is a fantastic employee
Business response:
Thank you for the positive review, Chanteil! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Christina Kelly was amazing!
Business response:
Thank you for the positive review, Erin! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply*
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,944 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.