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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.549,077 reviews
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Rhondalyn L.'s profile image
Rhondalyn L. 
on Birdeye

a year ago

Liem was wonderful!! 

Business response:

Hi Rhondalyn - We are delighted to hear you had a great experience with us. Thank you for taking the time to give us your rating. 

BRANDON G.'s profile image
BRANDON G. 
on Birdeye

a year ago

Yester was on top of things. This was the easiest loan process I have ever done. I had a child during this process so I was definitely busy and with everything that comes with a new born. I was kept up to date about everything. Great service! 

Business response:

Hi Brandon - We appreciate your support! We're so glad we could provide you with a positive experience. We hope you have a great day. 

Sandra M.'s profile image
Sandra M. 
on Birdeye

a year ago

The whole team made the loan process very easy. I am extremely happy with the whole experience. I would highly recommend. 

Business response:

Thank you for the positive rating, Sandra! We hope you have a wonderful day. 

PETER K.'s profile image
PETER K. 
on Birdeye

a year ago

I am so proud to be part of PENNYMAC. Thanks to you all who helped me get my dream home.  

Business response:

Hi Peter - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

Jimmy F.'s profile image
Jimmy F. 
on Birdeye

a year ago

I wiuld have preferred that the lender had the ability to directly payout my creditors instead of issuing checks to me. It is an additional burden for me to then have take those checks and mail them to my creditors. 

Business response:

Hi Jimmy - Your feedback is greatly appreciated. Thank you for the review. 

William H.'s profile image
William H. 
on Birdeye

a year ago

Everything went very smooth. 

Business response:

Hi William - We really appreciate you taking the time to share your experience with us. If you have have any questions or need assistance, please text us at (805) 716-6348. Have a nice day! Standard text messaging rates may apply* 

MARK D.'s profile image
MARK D. 
on Birdeye

a year ago

Veronica and Derick were great, they helped everything move professionally and polite with the team. I see why I stay with PennyMac. 

Business response:

Thank you for the positive review, Mark! We're so glad to have you as a valued member of our Pennymac family. Please text us at (805) 716-6348 if you ever have any questions or need assistance. Thank you, we hope you have a great day. Standard text messaging rates may apply* 

Manuel B.'s profile image
Manuel B. 
on Birdeye

a year ago

Very professional. Great work processes 

Business response:

Hi Manuel - Your feedback is greatly appreciated. Thank you for the review. 

Candace R.'s profile image
Candace R. 
on Birdeye

a year ago

Mary was incredibly friendly, understanding, and quick to telling throughout the process. The  

Business response:

Hi Candace - Thank you so much for the review! Please text us at (805) 716-6348 if you ever have any questions. We hope you have a great day. Standard text messaging rates may apply* 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 49,077 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.