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PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.447,981 reviews
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Felicia E.'s profile image
Felicia E. 
4 years ago

Great refinance. Easy and excellent working with the PennyMac staff. 

Shubhro R.'s profile image
Shubhro R. 
4 years ago

I won’t recommend pennymac to anyone. They operate like a third world government 

DURWOOD R.'s profile image
DURWOOD R. 
4 years ago

The entire process was smooth, extremely thorough, and timely (in spite of 2020). I greatly appreciated the weekly phone call updates. They handled everything, making it extremely easy for my part. 

DAVID H.'s profile image
DAVID H. 
4 years ago

As a first time refinance experience all my questions were promptly answered. All the people that I talked to had all the answers to my questions. It was a smooth process. 

MARK W.'s profile image
MARK W. 
4 years ago

The experience with Penny Mac was great, they consistently communicated with me, giving updates, and there were no surprises. 

JUAN C.'s profile image
JUAN C. 
4 years ago

Very nice and cordial representatives 

Robin W.'s profile image
Robin W. 
4 years ago

Michele Boyd was awesome. PennyMac was awesome. The title company gets a 0. They missed the first date to close. Never called to confirm or show up. Second appt was late and never called to confirm until I called 15 mins after scheduled time to find out why they weren’t there. Title company was terrible!! 

OSCAR S.'s profile image
OSCAR S. 
4 years ago

Very unsatisfied with Nathan Hoffman and his lack of professionalism after making mistakes that cost me a day of work 

MARK H.'s profile image
MARK H. 
4 years ago

Time taken to explain process and then being kept up to date. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 47,981 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.