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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Great team and great job!!
My main issues are with the lack of communication from Molly Christmas. I sent an email to Molly on December 14, one day before my scheduled closing, because Molly was supposed to follow up with me to clarify cash to close, etc and she never did. That email I sent never got a response, and I never heard from Molly until after my loan had funded, and the email I DID get from her on the 18th was her telling me to take a survey and how much it impacts her. More communication would go a long way
I was satisfied with the entire process.
Just perfect and easy process and transaction.
It was simple and easy.
Everyone we talked to was very knowledgeable. If I reached out with questions they were answered very quickly
Would definitely recommend PennyMac for mortgage or refinance to family and friends. Everything was streamlined and online. Closing was done in the convenience of our own home.
Awesome service
Better communication. Quicker and more efficient process to find out cash to close. Didn’t find out exact amount until the day of closing which is unacceptable. Closed much later than expected. Monique never had any information.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 49,312 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.