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PENNYMAC

4.4

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Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.449,312 reviews
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SCOTT M.'s profile image
SCOTT M. 
5 years ago

Working with Peter was a great experience. He was professional and patient whenever we had questions. Our closing was sooner than expected. An overwhelming process that went smoothly and we felt supported the entire time. 

Rajkumar I.'s profile image
Rajkumar I. 
5 years ago

29 days from first to close. The experience was fantastic and the service was exceptional. I was well informed every bit of the way and could all leads reach someone when I had any questions. Of course very comparative rates and closing costs. Would use and recommend PennyMac 

RICHARD O C.'s profile image
RICHARD O C. 
5 years ago

My refinance thru Pennymac was both easy and worthwhile! It was a pleasure working with Yester! She is a pleasure to work with and VERY GOOD at her job! I will gladly recommend yester and Pennymac to my friends! Thanks again Richard J O’Connor 

PRISCILLA E.'s profile image
PRISCILLA E. 
5 years ago

Paulette did an awesome job and answering any questions or concerns and insured my documents were corrected when there was an error. I appreciate her professionalism and willingness to help and explain the refinance process. When there was a last minute hiccup, she made sure the issue was resolved and assured me it would be taken care of. 

Joseph S.'s profile image
Joseph S. 
5 years ago

Great experience. If any hiccups occure, they are sure to accommodate as I would do with my clients. Great everyone! 

Vishal K.'s profile image
Vishal K. 
5 years ago

Great transparency from Dejan and Lauren on the overall process. Very happy with the experience. 

PHILIP S.'s profile image
PHILIP S. 
5 years ago

We appreciated the entire experience with all concerned especially Cheree Payton. It had rough spots but nothing in a personal way. The previous lenders were more than anyone would need to deal with, very problematic. I believe that the problems before PennyMac involvement is what created a longer process to the end result. Thanks to Cheree and her team the line was drawn to a very happy and satisfying finish. I believe my wife and I will have a good relation with the people at PennyMac. 

RESSIE D.'s profile image
RESSIE D. 
5 years ago

All in all the experience was great during the refinance & the last three years that I’ve been with PenneyMac. The refinance did take a little longer than expected, Because of so many people taking advantage of the low interest rates. I would definitely recommend PenneyMac to my friends and family! 

TORBJORN H.'s profile image
TORBJORN H. 
5 years ago

Fast accurate service with friendly eager to please customer service representatives. Loan closed faster than promised. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 49,312 reviews. 

When is PENNYMAC open?

PENNYMAC is open now. It will close at 7:00 p.m.