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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Easy process.
Communication Closing time frame Had to call multiple times to have my case file reviewed Refinance took too long - 5 months
My loan agent, totally dropped the ball. She made repeated promises that were never meet. The closing was postponed, causing me extreme inconvenience and cost. Her follow through was non-existent. My agent desperately needs training, and should not be in the position she is currently holding with Penny Mac.
Excellent quality of info and services was provided to me. Great job!
fast turn around on communications and smooth transaction, thanks.
Thank you!
Everyone was really helpful. Response time to my inquiries were always timely.
This refi is my fourth loan with PennyMac and I have been completely satisfied each time. Each question I have had gets answered with in minutes. Thank you PennyMac for getting me a lower rate and term for my mortgage.
All of the people that I interacted with were very knowledgeable and professional. They made the loan application and closing very easy.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,176 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.