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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I was pleased
Loan initiation was very efficient
Great to work with everyone at PennyMac Thanks all
I waited a very long time for my loan to close and I had to duplicate documents a few times.
The closing process was long and seemed to have a disconnect between the portal and the info the loan processors had available. There were too many people involved and there always seemed to be confusion between the email requests, portal requests, and verbal communication. The original processor even ran our credit twice. Ajanay Cummings took over towards the end and she really was the only part of the process that was positive and the reason I did not rate my experience much lower.
Jenny and Brian were very friendly and helpful.
I had a great experience working with you and the members of your team. Thank you...
Your loan processor Sierra was great. The rest of the process with delays, multiple requests for the same documents and underwriting approval was terrible. I would not recommend PennyMac for those reasons.
Great service.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,569 reviews.
When is PENNYMAC open?
PENNYMAC is open now. It will close at 7:00 p.m.