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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Updates were given in a timely manner. Friendly and knowledgeable service.
Angelica was without a doubt the BEST part of this process. However before she was assigned to my loan there were several nightmare scenarios. I pointed out issues with the title vested to the previous rep Rhonda who said it wouldnt be a problem and when Angelica got the file she had to fix many errors on the file. I was also told I had liens/judgments for millions of dollars that were completely incorrect and could not even get a courtesy call from the prior rep which was horrible.
Thank you
Super easy process from start to finish. Web site and instructions were very helpful. All representatives were prompt and polite.
Nick was great in his job. The rest of the process and lack of communication with others was horrible and very lacking. Nick did all he could. It finally all worked out in the end. I am unsure about this company now.
I had a great experience I had lots of questions. I was treated with respect and staff walked me through the entire process. I felt confident in my decision in selecting PennyMac and the MacTeam. 🙂
Make the process faster. Less documentation.
Very smooth REFI. It was a fast and smooth process from beginning to end.
I previously tried to refinance with another company prior to this and it was a nightmare. They asked me for a million things "more then once" and didn't even get to close. PennyMac made it happen and Jasymyne Rodgers was great. Always responded to my emails and calls in a timely manner.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.4 star rating with 48,155 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.