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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Some parts of process were unclear.
An excellent experience. Everything went very smoothly and Nicolas kept is informed of the process the entire time.
Make it easier to contact and submit documents. It was not easy to log in and send information.
PennyMac was clear, concise and helpful through the process. There were at times the automated systems fell behind but each time there was quick and productive intervention on the part of the staff. Everything was fast and streamlined, with a brief, well earned, pause during the holidays. And we were able to close everything up before years end without difficulty.
The team was great and knowledgeable, cooperative the whole time. Guided us clearly with respect to expectations. Ceista was always available, great service.
Horrible with communication. Took days or weeks to get call back regarding simply questions. Paperwork was not correct even the day of closing. Only Royal Cameron was a 9 out of 10. Everyone else fell very short.
Omar was terrific to work with and very professional. I would recommend your service to any and all veterans who need friendly help in obtaining their mortgage.
Very good service from the beginning to closing. Great company
Very easy and smooth process. Would recommend Penny Mac to a friend!
PENNYMAC has a 4.5 star rating with 48,569 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.