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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,574 reviews
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Kenneth B.'s profile image
Kenneth B. 
on Birdeye

3 years ago

Communication was mostly one way. My questions concerns were mostly ignored. Emails I sent were ignored by whole team. 

FRANK C.'s profile image
FRANK C. 
on Birdeye

3 years ago

The process from start to finish was painless. Joseph was knowledgable and polite. He answered all questions or concerns in a timely matter. 

KEVIN H.'s profile image
KEVIN H. 
on Birdeye

3 years ago

-It was a pleasure to work with Paige. 

CASSANDRA M.'s profile image
CASSANDRA M. 
on Birdeye

3 years ago

Improve your communications skills. 

Ramon A.'s profile image
Ramon A. 
on Birdeye

3 years ago

Outstanding work Meghan, thank you so much for all your help to a veteran like me! 

Christopher B.'s profile image
Christopher B. 
on Birdeye

3 years ago

Elizabeth was great, unfortunately she was not my contact through this whole process. I actually started the process several months again and thanks to poor communication my loan application was closed a few times. That was very frustrating. Had the whole process gone as well as this last loan application and the communication/responsiveness from Elizabeth, I would be totally satisfied. 

David H.'s profile image
David H. 
on Birdeye

3 years ago

Great and easy process. Excellent team to work with. 

KYLIE M.'s profile image
KYLIE M. 
on Birdeye

3 years ago

I had a great experience with other loan agencies. This one was very frustrating and wrong information given. Would not recommend. 

Kelly P.'s profile image
Kelly P. 
on Birdeye

3 years ago

The people were friendly and I appreciate that however, there were a good bit of mistakes made, requests not met, and it wasn’t done in a timely manner. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,574 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.