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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Communication was mostly one way. My questions concerns were mostly ignored. Emails I sent were ignored by whole team.
The process from start to finish was painless. Joseph was knowledgable and polite. He answered all questions or concerns in a timely matter.
-It was a pleasure to work with Paige.
Improve your communications skills.
Outstanding work Meghan, thank you so much for all your help to a veteran like me!
Elizabeth was great, unfortunately she was not my contact through this whole process. I actually started the process several months again and thanks to poor communication my loan application was closed a few times. That was very frustrating. Had the whole process gone as well as this last loan application and the communication/responsiveness from Elizabeth, I would be totally satisfied.
Great and easy process. Excellent team to work with.
I had a great experience with other loan agencies. This one was very frustrating and wrong information given. Would not recommend.
The people were friendly and I appreciate that however, there were a good bit of mistakes made, requests not met, and it wasn’t done in a timely manner.
PENNYMAC has a 4.5 star rating with 48,574 reviews.
PENNYMAC is closed now. It will open at 6:00 a.m.