PENNYMAC's cover image
Claimed

This profile has been claimed by the business owner or representative.

PENNYMAC

4.4

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.448,637 reviews
Select a rating
John K.'s profile image
John K. 
4 years ago

I had to redo the process it took about 4months, Kelly was great and Eric too, some of their assistants dropped the ball. The second time through it ran well and Kelly kept me informed. 

GRETA B.'s profile image
GRETA B. 
4 years ago

The best experience ever! 

JAMES N.'s profile image
JAMES N. 
4 years ago

Having refinanced once in the last year, I wasn't going to do it again because of the hassle. But it was pointed out that I could get the loan under only my name after a recent divorce so went ahead a did it. This was the easiest process I have been through, my questions were answered clearly and in a timely manner. Highly recommend! 

Heriberto Marrero De La T.'s profile image
Heriberto Marrero De La T. 
4 years ago

Great experience throughout the entire process questions were always answered promptly couldn’t have asked for better service 

Michael W.'s profile image
Michael W. 
4 years ago

Excellent service. 

DOUGLAS G.'s profile image
DOUGLAS G. 
4 years ago

The whole process from start to finish was wonderful and each step of communication was great to help move the process along very quickly. 

Dakia K.'s profile image
Dakia K. 
4 years ago

Your team is so awesome. I literally didn’t have one ounce of stress. The communication was so smooth and painless. Your team made sure to keep me updated every chance they got! I am so happy to have secured a new loan with PennyMac. Thank you for your hard efforts! 

VIRGINIA BROWN G.'s profile image
VIRGINIA BROWN G. 
4 years ago

Dear Representative: "Regarding the VA IRRRL process; much respect and gratitude to the Front Line Staff- Loan (2) Loan Officers, M. Cody & T. Summers, for their reliable communication, offering helpful insights and demonstrating professional knowledge concerning my many questions! Of note; the Loan Processor Ms. S. Grant was especially on point throughout the entire process..She was in a different Time Zone and yet Ms. Grant return my Phone Calls and answer my questions Early AM or Late PM! WG 

MAURICIO R.'s profile image
MAURICIO R. 
4 years ago

Too many issues for an easy refinance 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.4 star rating with 48,637 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open tomorrow at 6:00 a.m.