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PENNYMAC
- Mortgage Lenders
- Westlake Village, CA
About this business
About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more
Location details
3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
The process was smooth and closing on time
I had my current loan with Pennymac and wanted to refi for the lower interest rate. The process was very simple and with minimal effort from me. Super pleased. Only disappointment is that a coworker refi'd with his current company and they did not charge him all the funds as it was already the same company. Had hoped for that giant courtesy, but still pleased with outcome and monthly savings.
From the beginning of the process, everyone involved was very informative and courteous. Even when I'm sure my questions where a little crazy, they took the time to make sure the process was going smoothly for me. Very good team of people I was able to work with.
My experience was great with everyone at PennyMac
Better communication. The closer was sent to Ohio instead of SC. The closing stalled several times and was never explained. The cost of the loan was not explained and I was told don’t worry it won’t be close to what is on paper.
No issues
Great!
Larry was lacking the expertise required for the process
I really enjoyed the loan officers keeping me informed of the process and following up with emails until I closed.
Frequently asked questions about PENNYMAC
How is PENNYMAC rated?
PENNYMAC has a 4.5 star rating with 48,574 reviews.
When is PENNYMAC open?
PENNYMAC is closed now. It will open at 6:00 a.m.