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3043 Townsgate Road, Westlake Village, CA, 91361, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 7:00 p.m. | |
Tue | 6:00 a.m. to 7:00 p.m. | |
Wed | 6:00 a.m. to 7:00 p.m. | |
Thu | 6:00 a.m. to 7:00 p.m. | |
Fri | 6:00 a.m. to 7:00 p.m. | |
Sat | 6:00 a.m. to 5:00 p.m. | |
Sun | Closed |
Clear communication, professionalism, timeliness.
Penny Mac was great to work with!
Somos clientes de PennyMac por varios años y siempre responden nuestra preguntas y tenemos buenas ofertas de parte de ellos.
No one ever returned phone calls. I provided requested information within 24 hours and yet it took almost 4 months to close this loan. The disclosure statement was not what was reflected on the closing statement. It would have been better to receive the closing statement prior to closing to review. Overall this was the most miserable business transaction I have EVER experienced.
was very pleased with the small amount of statements requested. was a bit disappointed with the length of time the process took.
This process has been slow. There is no incentive for going through Penny Mac to refinance. It took our loan 76 days to be funded. I have family members that refinanced with other companies and they had money in hand within 2 weeks. I do not understand what takes Penny Mac so long , especially when we were already a customer.
My refinance experience was smooth and easy through PennyMac.
Larry was a terrific resource throughout. We were, however, asked to provide the same documents multiple times. The settlement notary was a disaster, arrived late, had inaccurate paperwork and was unable to answer questions about the settlement documents. This however is not a reflection on Larry or PennyMac. Our dealings with Larry and PennyMac were terrific.
Awesome team!
PENNYMAC has a 4.5 star rating with 48,575 reviews.
PENNYMAC is open now. It will close at 7:00 p.m.