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PENNYMAC

4.5

About this business

About Pennymac We love hearing from you! Let’s work together to ensure all online dialogue is respectful, constructive, and helpful. Please keep the following guidelines in mind when you engage with us on any of our active social media platforms. Please do not share confidential information: Public comments on social media can be seen and shared with anyone. We want to make sure to help you protect your confidential information, so please do not post account details, property address, telephone number or other personal info... read more

Location details

3043 Townsgate Road, Westlake Village, CA, 91361, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 7:00 p.m.
Wed6:00 a.m. to 7:00 p.m.
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 5:00 p.m.
SunClosed
4.548,574 reviews
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Mark S.'s profile image
Mark S. 
on Birdeye

3 years ago

Prompt and quick service. 

Kathleen S.'s profile image
Kathleen S. 
on Birdeye

3 years ago

The lack of clear communication was very frustrating. I was getting documents with no explanation unless i asked for it. All reps were nice but not all were very informative. 

Justin P.'s profile image
Justin P. 
on Birdeye

3 years ago

Nancy was great and went above and beyond on a couple issues. 

SARA M.'s profile image
SARA M. 
on Birdeye

3 years ago

Staff were professional, well qualified and courteous. 

Theodore Clark J.'s profile image
Theodore Clark J. 
on Birdeye

3 years ago

great experience 

Jason O.'s profile image
Jason O. 
on Birdeye

3 years ago

Thank you Mario and your team 

PATRICIA J.'s profile image
PATRICIA J. 
on Birdeye

3 years ago

Anytime I had questions about the whole process, they were answered promptly. Any changes that were happening, I was told quickly. Even with the pandemic going on, the whole process was complete in a timely fashion.  

Christopher V.'s profile image
Christopher V. 
on Birdeye

3 years ago

Christopher Keppler kept us up to date through out the process. The only issue we had was the VA paperwork that was required and with Covid 19 it was a difficult task to obtain but with Christopher's help he got it taken care of!! 

DANNY W.'s profile image
DANNY W. 
on Birdeye

3 years ago

Excellent customer service. 

Frequently asked questions about PENNYMAC

How is PENNYMAC rated?

PENNYMAC has a 4.5 star rating with 48,574 reviews. 

When is PENNYMAC open?

PENNYMAC is closed now. It will open at 6:00 a.m.